Nurse Response Featured in Medicaid Health Plans of America Publication For Best Practices

Nurse Response, a national provider of multilingual telehealth services, was featured in Medicaid Health Plans of America's Best Practices Compendium for Pediatric Medicaid ER Cost Avoidance
 
ST. LOUIS - Nov. 6, 2013 - PRLog -- Nurse Response, a national provider of multilingual telehealth services, was honored to be featured in the Medicaid Health Plans of America (MHPA) Best Practices Compendium for its Emergency Department Cost Avoidance in Pediatric Medicaid Recipients program.

"We are honored to be recognized for our health care education initiatives. This work is the result of our long-standing dedication to provide quality health care service and programs to those we serve," said Kimberly D. Tuck, RN, Chief Executive Officer of Nurse Response. "Our Emergency Department education program guides and educates members to make the most appropriate care choices for themselves and their family members. We believe that by providing knowledge and tools, those we care for become empowered to make the right decisions for their health needs.”

The process for the Emergency Department education program was three-fold:

·        Outreach - Engage consumers in the discussion of when and how to seek care.

·         Education - Provide consumers the information they need about what after-hours care they can access and where to find it.

·         Empowerment - Provide tools, resources and around the clock support of nurse triage services so consumers can seek the right care for their given situation and experience positive health outcomes.

To learn more about Nurse Response’s program or for a full copy of MHPA's Best Practices Compendium, visit http://www.centerforbestpractices.org.

About Medicaid Health Plans of America (MHPA)
Medicaid Health Plans of America (MHPA) is the leading trade association solely focused on representing Medicaid health plans. MHPA provides advocacy, research and organized forums that support the development of policy solutions to enhance the delivery of quality health care. For more information, visit Medicaid Health Plans of America at http://www.mhpa.org or email at info@mhpa.org.

About Nurse Response

Nurse Response is a wholly owned subsidiary of Centene Corporation that is in the business of providing multilingual telehealth services. We partner with health plans, hospitals, providers, colleges and universities, and other specialty organizations to ensure all callers have access to high quality, appropriate care. Our services are designed to encourage callers to become active participants in their healthcare, engaging in activities that promote appropriate utilization of care resources as well as better health outcomes for individuals and their families. We have provided uninterrupted service every day since 1995. Nurse Response experienced Customer Care Professionals and Registered Nurses at our call centers across the country provide Care.Right.Now. through delivery of health information, education, and advice in a culturally and linguistically sensitive manner. For more information, please visit our website http://www.nurseresponse.com or contact us today at info@nurseresponse.com.

Contact
Jennifer Bonham
***@centene.com
3144450680
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