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Follow on Google News | Loway Switzerland develops the first free web app for call center cost and revenue simulationQueueWiz the first free call center simulator online for interactive, quick and accurate call center sizing, cost and revenue calculation.
By: Loway Switzerland QueueWiz is the first free web app for interactive, quick and accurate call center sizing, cost and revenue simulation. Insert your data with the intuitive interface, measure traffic intensity, expected wait times, agents’ engagement, revenue per call and per agent and even hourly margins. Save your simulation and share it via email or social media. Swiss, accurate, social and completely free at queuewiz.queuemetrics.com (http://www.queuewiz.queuemetrics.com/) QueueWiz Features: · Interactive Traffic Intensity Simulation · Agents Engagement Time Measurement · Wait Times, Call Lengths, Queue sizes and many more details · Revenue per Call and per Agent · Hourly costs, gross and margin · Free of Charge End
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