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| Thank a Customer Service Representative TodayTo celebrate Customer Service Week, say thank you for small courtesies and heroic actions.
By: Customer Service Group These are the daily courtesies and heroic actions, which delight customers and contribute to their organization's success. Today, in recognition of the first day of Customer Service Week, the event sponsor, CSWeek.com, is providing free e-postcards and challenging everyone to thank a customer service professional. "Whether you're thanking your own staff, a department within your organization, or the service representative who took the extra time to resolve a tricky problem for you, today is the day to say thanks," says Customer Service Week Relationship Manager, Mary Dalessandro. Free email postcards are online at: https://www.CSWeek.com/ ### About Customer Service Week Customer Service Week is an international event devoted to recognizing the importance of customer service and to honoring the people who serve and support customers with the highest degree of care and professionalism. About Customer Service Group The Customer Service Group has sponsored Customer Service Week since 1991. Each year, the Group creates a new theme and logo for the week and provides information, resources and inspiration to help companies celebrate. In addition, the Customer Service Group provides a wide range of management and training materials designed to improve service levels, productivity and performance in the customer contact center. These include books, print newsletters, benchmarking studies, and free email newsletters. More information is available at http://www.CustomerServiceGroup.com. End
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