Amy Hoke, Commercial Payments Industry Veteran, Joins Mercator Advisory Group

MAYNARD, Mass. - Oct. 2, 2013 - PRLog -- Mercator Advisory Group is pleased to announce the addition of Amy Hoke, a 17-year financial services industry veteran, to its team of analysts as head of the company’s Commercial and Enterprise Payments Advisory Service.

Amy commands a broad view of the financial services industry and its technical needs and has had hands-on experience guiding companies in developing strategic use of technology to meet business requirements. She has been the co-author of several payment system patents filed over the years.

As director of Mercator Advisory Group’s Commercial and Enterprise Payments Advisory Service, Amy will concentrate on electronic accounts payable (EAP) products and solutions, including commercial cards, ACH, invoicing, and supply chain financing. She will also be tracking industry trends; mobile, global, and industry vertical solutions; and advances in technology for remittance information, data analytics, and reporting and documentation, as well as key industry networks and solutions providers.

"Amy Hoke is a tremendous addition to our team. I am thrilled to have her on board and believe that she is an excellent resource for our Commercial and Enterprise Payments research and advisory service clients. Her deep industry and consulting background will support Mercator’s C-level project assignments and senior consulting efforts. Bringing her onto the team further demonstrates Mercator's commitment to service and depth of expertise in the payments space," stated Robert Misasi, CEO of Mercator Advisory Group.

Prior to joining Mercator Advisory Group, Amy served as vice present of product for Bottomline Technologies, where she was instrumental in building a business-to-business payments and invoicing network that facilitated $130 billion of B2B payments to over 200,000 network members in 2012. Before joining Bottomline Technologies, Amy served as senior managing consultant for MasterCard Advisors' Commercial Card Practice. In that role she oversaw 30 engagements with 16 global issuing banks and conducted business diagnostics, developed new market entry strategies, conducted market research, created customer segmentation strategies, and managed complex product implementation projects.

Amy's work history also includes serving as vice president of Voice of eCustomer and eCare for JP Morgan Chase & Co, vice president of product management for Citibank, N.A., and assistant vice president and commercial card product specialist for Chase Manhattan Bank, N.A.

She holds a BA from Ithaca College and an MBA from Long Island University.