DPS Software releases new e-book for law firms

Engaged customers are loyal customers but how do you keep them happy and keep them coming without draining your firm's resources? This e-book explains why client portals are the right technology to use to enchant your customers.
 
ENFIELD, U.K. - Sept. 25, 2013 - PRLog -- ‘’Next generation client portal solutions will take you to new ground’’ states DPS Software in the title of the legal technology supplier’s latest e-book, a piece intended to challenge and inspire law professionals to offer  superior customer service with the help of technology.

The e-book is based on the premise that today’s client expects their law firm to offer transparent, secure and real-time communication channels, keeping them constantly updated on the progress of their matters. Without employing the right tools, this constant contact can prove highly resource-intensive for law firms who can therefore find they are forced to compromise the quality of the service provided to keep their workload under control.

Beginning by explaining the benefits of cloud computing and ending by outlining the advantages of client portal solutions (http://www.dpssoftware.co.uk/pages.aspx?page=mls.aspx), the e-book offers a holistic view on the technology available to law firms to  ‘enchant’ the customer. In its pages, DPS provides their views and knowledge learned during their lengthy experience as a provider of IT solutions to the legal sector.

The e-book is addressed at law firm management and legal professionals looking to deliver a superior client service and gain a competitive advantage in the eyes of both clients and third party work providers. The 20-page document also presents the opinions of other experts from different sectors on the subject in an effort to give readers an objective, balanced view on the role and importance of collaborative working solutions in the 21st century.

The e-book is available for download from the company’s website.

http://info.dpssoftware.co.uk/collaborative-working-platforms

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