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Follow on Google News | Voice Cover Offers New Approach to Call Center RecruitingBy: VoiceCover Inc. MONTREAL, Canada (Sep. 09, 2013) – Voice Cover Inc. is pleased to announce a new service that offers call centres a completely different and more efficient way to locate, screen and hire job candidates. Voice Cover is an online system that solely targets the customer contact center industry. It lets candidates showcase their attributes and hiring managers “audition” The distinctive service allows candidates to complete a detailed profile about their experience and qualifications, as well as a two-minute voice recording session. The voice recording—which serves as an audition—helps candidates demonstrate the most vital attributes of a call centre agent, such as an appealing voice, language proficiency and communication skills. Candidates also receive email reminders to update their information, so that it remains current. Employers can use Voice Cover to easily search for, evaluate, contact and select individuals to fill open positions. “When you couple our unique voice system with the advanced search capability which sorts through our candidate database, you have a fast, efficient solution for pairing the right candidate with the right call centre position,” Amiri said. The concept behind Voice Cover’s creative name is simple: A voice recording takes the place of a traditional cover letter and serves as a “voice cover.” When Amiri—an industrial engineer who had worked in call centers—created Voice Cover, he was motivated by a strong desire to improve the industry’s hiring process. He was struck by the industry’s high turnover rate and the vast amount of resources consumed by hiring and rehiring employees. He also noticed the inefficiencies that ensued from applying the traditional recruiting methods of other industries to call centre recruiting. So Amiri endeavoured to create a new paradigm: Voice Cover. The online service reverses the traditional recruiting scheme of posting a job, having applicants respond, screening applications, setting up a phone call, and finally hearing the applicant´s voice. Now call centre recruiters can instantly identify suitable candidates, which can dramatically reduce the time they spend attending job fairs, posting ads and conducting interviews. Amiri explained, “By using Voice Cover, most of the recruitment is eliminated and employers proceed to the selection process in an instant when they choose a candidate in our database.” In addition to launching the new service, Voice Cover recently rolled out a new Partnership Program that allows companies to use the latest technology to lower their recruiting costs and gain a competitive edge in the marketplace. It’s a turn-key system that provides everything employers need to effectively connect with candidates. The program gives employers access to a state-of-the- Voice Cover is free for candidates to use and very cost-effective for call centers. Employers simply purchase tokens and use them to contact candidates. Token packages, which start at less than $100 for three contacts, are valid for 12 months after purchase.Currently, Voice Cover is offering special pricing through October 30. Employers can receive free contacts for the first two months and a 20-percent discount on all token packages for the next six months. No monthly obligation or contract is required. For more information about Voice Cover and its Partnership Program, please visit www.VoiceCover.com or call Aref Amiri at (514) 585-6976. End
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