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Follow on Google News | Latitude Software Releases Web-based Version of Debt Collection SolutionLiquid Latitude™ designed to reduce costs, optimize agent resources, and improve business continuity
By: Interactive Intelligence Inc. Featuring a Web-based collector desktop, Liquid Latitude™ is designed to reduce costs, optimize agent resources, and improve business continuity. “Liquid Latitude™ helps our clients reduce costs by minimizing IT installation efforts and requirements,” Liquid Latitude™ offersthe following key features and benefits: Web-based agent desktop application -- eliminates the need to physically install software on each PC for reduced costs associated with simplified IT management. Sophisticated, configurable rules-based strategyengine – uses automated business workflow logic to optimize resources and improve debt recovery rates. Anytime/Anywhere access via a browser-agnostic application -- enables clients to use remote and work-at-home agents for increased staffing flexibility and efficiencies, and improved business continuity. Security layerbetween the collector’s desktop and client database -- ensures compliance with policy and permission controls. Multi-tier architecture -- provides scalability and redundancy. Liquid Latitude™, which is ideal forfirst-party creditors with distributed offices, is offered as a Web-based option to Latitude Software’s thick-client collector desktop application. Support for third-party agencies will follow in subsequent releases of Liquid Latitude™. Liquid Latitude™ is part of the Latitude Center™ software suite, which offers comprehensive debt collection and recovery capabilities for managing all pre- and post-charge- Both Liquid Latitude™ andLatitude Center™ offer integration to Interactive’ To learn more, visit http://www.debtsoftware.com/ About Latitude Software Latitude Software, an Interactive Intelligence Group Inc. company, provides debt collection software and services. Latitude offers easy-to-use cloud-based and on-premises solutions with comprehensive functionality for faster, more effective debt collection and portfolio recovery. The Latitude software suite is built using the latest Microsoft .NET development tools and Microsoft SQL server database technologies. Latitude was founded in 1997 and serves more than 200 customers nationwide. Latitude is headquartered in Jacksonville, Fla. and can be reached at 866.396.2599, latitudesales@ About Interactive Intelligence Interactive Intelligence Group Inc. is a global provider of contact center, unified communications, and business process automation software and services designed to improve the customer experience. The company’s solutions, which can be deployed via the cloudor on-premises, are ideal for industries such as financial services, insurance, outsourcers, collections and utilities. Interactive Intelligence was founded in 1994 and has more than 5,000 customers worldwide. The company is among Software Magazine’s 2013 Top 500 Global Software and Service Providers, and is the recipient of TMC’s Cloud Computing Magazine’s 2012 Cloud Computing Excellence Award. It has received Frost & Sullivan’s Company of the Year Award, Contact Center Systems, North America, for the last two consecutive years. Interactive Intelligence employs more than 1,500 people and is headquartered in Indianapolis, Indiana. The company has offices throughout North America, Latin America, Europe, Middle East, Africa and Asia Pacific. Interactive Intelligence can be reached at +1 317.872.3000 or info@inin.com; on the Net: www.inin.com (http://www.inin.com/ Product Information Contact: Mr. Shaheen Haque Turkey & Middle East Territory Manager Interactive Intelligence Middle East Dubai, UAE Direct phone: +971(4) 4347217 Mobile: +971 (50) 4573186 Email: shaheen.haque@ End
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