Reevoo System Implemented By Leading Life Insurer

Sept. 3, 2013 - PRLog -- Reevoo, the review systems agency, has partnered with protection specialist LV= to enable its life insurance and 50 Plus customers to rate its products and service online.

Once an LV= customer takes out a policy, they are invited to review their purchase and post their experiences up on LV.com. The comments can then be read by other customers interested in purchasing the products. LV= also plans to use the feedback to help shape its offering in the future.

Peter Simpson, CMO of Reevoo commented: “We are working in partnership with LV= to help them harness the power of their website and increase two way dialogue between them and their customers. Increasingly, companies are recognising the benefits of direct feedback from customers and the weight positive comments hold with other consumers. This not only increases transparently for the end user but will also help to drive the business forward as it bolsters consumer reach and increases online conversions.”

Iain Clark, Managing Director, Protection at LV= commented: “With consumers increasingly using social media as a way of rating insurers and trust a high priority for us, this partnership will help us to build further confidence among our potential customer base. It will additionally enable us to ensure our offering meets our customers’ needs as effectively as possible. We pride ourselves on providing an excellent service and good quality products and we believe that by displaying feedback on our website there will be greater transparency for customers considering life insurance with LV=.”

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Media contacts

Monique Crapper, Reevoo

020 654 0373

moniquecrapper@reevoo.com

About Reevoo

Conversations about your brand are already taking place, shaping consumer opinions. Reevoo (www.reevoo.com) enables you to join those conversations so you can attract, engage and retain more customers. Our social business suite provides reviews, recommendations and community solutions that have an immediate impact on your bottom line, and turn feedback into insights that can guide your business.

More than 750,000,000 Reevoo-collected reviews and conversations are used every month across 90 countries. Founded in 2005, Reevoo has pioneered a unique social business model that continues to deliver far better results than the industry standard for brands including Dixons, Ford Retail, Black & Decker, Kuoni, Orange, and Sony.

About LV=

LV= employs 5700 people and serves over five million customers with a range of financial products. We are the GB’s largest friendly society and a leading financial mutual.

When we started in 1843 our goal was to give financial security to more than just a privileged few and for many decades we were most commonly associated with providing a method of saving to people of modest means. Today we follow a similar purpose, helping people to protect and provide for the things they love, although on a much larger scale and through a wide range of financial services including insurance, investment and retirement products.

We offer our services direct to consumers, as well as through IFAs and brokers, and through strategic partnerships with organisations such as ASDA, Nationwide Building Society and a range of trade unions.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. LVFS is a member of the ABI, the AFM and ILAG. Registered address: County Gates, Bournemouth BH1 2NF.