New US Law May Impact Offshore Call Centres- Coracall Call Centre, Durban- South Africa

 
 
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NEWARK, U.K. - Aug. 16, 2013 - PRLog --  

New legislation in the United States may make it difficult for American companies to choose offshore call centre solutions to help streamline their businesses. Supported by the Communications Workers of America, a bi-partisan group of six US lawmakers introduced the U.S. Call Center and Worker Protection Act of 2013 (http://www.govtrack.us/congress/bills/113/hr2909/text) (H.R. 2909), a bill that states any American corporation sending US call centre jobs overseas will be banned from any federal grants and loans for three years. Further, it mandates that offshore call centre employees disclose their location to US consumers and give an option of talking to a US-based call centre representative if requested. The legislation, which must still be voted upon and approved, proves not only a battle for US companies but for agencies such as Coracall, a global outsourcing communications service. A large portion of clients come from US-based businesses, and if this bill passes, it is unsure how much of an impact it will have not just on Coracall but for other offshore and outsourcing companies. For more on Coracall, visit www.coracall.com.

 

About Coracall

 

For further information please contact:

 

Investor Relations

 

Coracall

 

1st Floor, Coastlands Gatemax

 

329 Umhlanga Rocks Drive

 

Umhlanga Ridge

 

Kwa-Zulu Natal

 

South Africa

 

inquiry@coracall.com

 

www.coracall.com

 

 

 

"Safe Harbor" Statement under the Private Securities Litigation Reform Act of 1995: This press release contains forward looking statements (within the meaning of Section 27a of the Securities Act of 1933 and Section 21e of the Securities Exchange Act of 1934) regarding our business, financial condition, results of operations and prospects. Forward-looking statements in this report reflect the good faith judgment of our management and the statements are based on facts and factors as we currently know them. Forward-looking statements are subject to risks and uncertainties and actual results and outcomes may differ materially from the results and outcomes discussed in the forward-looking statements. Actual results could differ materially from those projected in the forward-looking statements, as a result of either the matters set forth or incorporated in this report generally or certain economic and business factors, some of which may be beyond the control of Coracall. These factors include adverse economic conditions, entry of new and stronger competitors, inadequate capital to support operations and projections of revenues and profitability. Readers are urged not to place undue reliance on these forward-looking statements which speak only as of the date of this press release. We undertake no obligation to revise or update any forward-looking statements in order to reflect any event or circumstance that may arise after the date of the press release.

 
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Tags:Coracall, Bpo, Call Centre, South Africa, Business Process Outsourcing
Industry:Business
Location:Newark - Nottinghamshire - England
Subject:Surveys
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