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Follow on Google News | Callnovo China Call Center Announces Milestone of Having 3,000 Call Center Agents in ChinaCallnovo, a leading Chinese call center provider, announces today that they now have 3,000 call center agents in China.
By: Callnovo After more than eight years of overseas market development and more than 10 years of steady operation in China, Callnovo has now reached a milestone of having 3,000 call center agents in China. During the past 10 years, Callnovo has attracted Chinese domestic clients outsourcing 2,000+ call center agent positions to Callnovo’ From the basic small project handled by only one agent to the more demanding large project that may require as many as 100+ full-time agents, Callnovo’ More and more Western companies are entering China because its B2B and B2C markets are growing rapidly. Western companies are exploring new ways to improve their operational efficiency (https://www.youtube.com/ Callnovo’ With five call center locations and 3,500+ call center seats in five cities (Guangzhou, Chengdu, Shanghai, Changsha, and Yueyang) across China, Callnovo is determined to offer global clients the best call center resources, including flexible options in human resources and language, a reliable IT facility, amicable management, consistent service quality, advanced technology, and a fair price. Callnovo will invest even more in agent training and call center technology enhancement to maintain its reputation as the best China Call Center team that is dedicated to not only domestic clients but also to clients around the world. To find out more about Callnovo, please visit the company at http://www.callnovo.com. Callnovo is a Canadian-managed offshore contact center service provider with 3,000+ call center agents. With core call centers located in Guangdong and Hunan, China, Callnovo offers Chinese Mandarin/Cantonese services and focuses on working for overseas SME and Enterprise clients (clients are mostly from the US, Canada, Europe, and Hong Kong). Callnovo specializes in a wide spectrum of industries, such as Telecom and IT, Insurance, Visa and Immigration, E-Commerce, Energy, Food, Real Estate, Luxury, and Fashion. In addition, Callnovo also offers competitive MULTILINGUAL one-stop call center solutions upon request. Callnovo at a Glance LANGUAGES: KEY BENEFITS: One-Stop Solution, Cost-Effective, Friendly, Cloud-Platform HOURS OF OPERATION: 24 Hours, 365 Days SERVICES PROVIDED: Customer Service, Virtual Assistant, Outbound Lead Generation, Outbound Appointment Setting, Inbound and Outbound Sales, Back Office, Tech Support, Social Media Management, Data Entry, Desktop Search CHANNELS HANDLED: Phone, IVR, Email, Web, Social Media NUMBER OF SEATS: 3,500+ End
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