Startup challenges of choosing an issue resolution management system

BOSTON - July 29, 2013 - PRLog -- Nathan Wan, systems consultant at CompsDoc (http://www.compsdoc.com) LLC, reviews envVisual and gives advice on how to choose an issue resolution system for a property management company.
The ability to wirelessly transmit issues to service providers and technicians while monitoring progress, via smart devices is critical to increasing efficiency, maximizing ROI and reducing costs. Issue management systems are the systems which manage these issues and track them through the lifecycle of resolution. The main problem for most companies is the initial start up phase and the fear of leaving how things are done now.
Start up challenges
The biggest challenge to start using an issue resolution system is during the implementation and start up phase. Here are a few key startup challenges,
• Key people in the business who do not understand the technology tend not to want to spend the time or money to switch over to the new technology.
• Start up costs - one of the key factors is the cost of the software, the software being intangible causes most businesses to turn away from going to automation – but if key costs are laid out for the business- most businesses will see a return on their investment in a short period of time.
• Start up time – Changing from manual processes to an automated process is challenging. There may be generational gaps in employees and a steep learning curve, but luckily some software packages are easy to learn and if the software is compatible with touchscreen devices, it makes it even easier to start using.
• Choosing a system – there are many systems out there – the best way to choose a system is to read reviews or if you have the budget, hire a business consultant to review your business and see which system will work best for your company. Remember most systems are not very customizable, so choosing one that can accommodate your process flow (defined) is the best way to reduce start up time and costs. Another key element is to choose a software company that offers demonstrations or trials.

EnvVisual
EnvVisual addresses the start up challenges by providing you the system, allowing you to drive and change as your process is defined. The start up costs is low, for example 1 building and 12 floors would cost $4,500 for initial configuration and 392.00 per month.
The workflows are simple and easy to understand so the business owners and stakeholders can identify how the system will help save time and money in their business.
The system runs on iPads and Android touchscreen devices as well as any web enabled PC or Mac keeping all parties informed of issues, resolution status, and results. This allows anyone who can use an iPad or tablet device to learn the system fast and efficiently and minimize business downtime.
EnvVisual is fully customizable to fit your business. Dropdown menus, options and vendor setup can be customized so the workflow can fit your business.

envVisual (http://www.envvisual.com) is worth the try.


http://envvisual.com/