Dubai Based Exhibition Stand Company Improves Service Levels

SHEIKH ZAYED ROAD, UAE - July 16, 2013 - PRLog -- Making fundamental changes in improving customer service levels can be carried out through employee training, improving staff morale and even through recognition schemes but ultimately, the end result has to be measurable.

Well, that's exactly what Puzzleworks Exhibitions have done.

With an improvement in internal operations set to have a knock on effect on improving customer service, Max Chohan, Director at the company stated "While personally working on-site during the build of a exhibition booth (http://www.puzzleworksexhibitions.com/exhibition_booths.html), it occurred to me that there were so many small things we could do better to ultimately make the whole client experience more satisfying"

He went on to elaborate " Our clients want a seamless service regarding trade show displays (http://www.puzzleworksexhibitions.com/trade_show_displays.html) without knowing all the fussy details and technical updates. They just want someone to take care of their project with the minimum of input unless absolutely necessary, so this is what we should give them"

With internal staff training, he set aside educating his staff members is the workings of the mind of a Marketing Manager who is responsible for the exhibition stand project.

Since the implementation of such training practices, Max Chohan stated "We have certainly noticed a definite improvement in client satisfaction, however, the most important benefit is for Puzzleworks to exceed customer service satisfaction.”

Max Chohan went on to state, "We continue to improve our front end services to our clients when executing a trade show booth project. We assess how we perform during and after each project to get a better understanding of our strengths and weaknesses. This is hugelyimportant to us in the competitive exhibitions market as superior customer service ultimately means more referrals and gives Puzzleworks Exhibitions a competitive edge from other companies.”

For more information on Puzzleworks Exhibitions (http://www.puzzleworksexhibitions.com) and their range of serivices, please visit www.puzzleworksexhibitions.com or call us at +971 50 2085951.