Lounge In A Gem Of A Coffee Shop

Luxury holiday specialists, Cornish Gems, are opening a coffee shop and holiday letting service in St Ives - the latest of strategic developments to enable the company to build closer relationships with its customers.
 
June 5, 2013 - PRLog -- The unique hybrid office concept will have a coffee shop with an entrance on Tregenna Hill, which will also act as a front of house to the lettings office behind - with its entrance on Street an Pol.

Customers will also be able to access between the two offerings inside the building.

The new coffee shop is called "The Coffee Lounge" and will offer barista served Origin coffee, speciality teas and artisan cakes that can be enjoyed at their interior designed premises, or as takeaway.

The Coffee Lounge will be open every day for locals and visitors, as well as property owners and Cornish Gems’ clients - who are being encouraged to come in and talk to the team.

Whilst many businesses have gravitated towards pushing more of their operations on-line in recent years, this move in the opposite direction for Cornish Gems is in line with the company’s entrepreneurial spirit and customer focused approach.

Founder and Managing Co-Director of Cornish Gems, Julianne Shelton explains:
“Our ethos ensures our customers remain at the forefront of our business.  Cornish Gems’ brand is all about customer focus and a personalised service - be it the owners of our properties or our guests.  Although all of our properties are available to view and book on line, we personally engage with each and every booking, as well as regularly talking with our owners."

Managing Co-Director Nadia Durrant went on to say, "Our St Ives office and coffee lounge forms part of our strategic development, following the opening of our regional office in Carbis Bay at the beginning of the year.  Our clients can now speak to our team face-to-face in our new offices, whilst also enjoying the benefits of our relaxing coffee lounge on Tregenna Hill, St Ives.  Our 60-strong team at Cornish Gems are all very excited about this new phase in our growth."

Julianne added: "St Ives is very important to me personally as I grew up in St Ives and Nadia enjoyed many holidays in St Ives before we teamed up to launch Cornish Gems back in 2007.  Today 50% of our luxury holiday properties are located in the borough and it's where many of our guests want to holiday all year round.  Our St Ives office and coffee lounge brings us back to the place we both love, the place that creates many happy holidays for our guests and the place which contributes to our thriving business. Over and above our five year sponsorship of the acclaimed St Ives September Festival, we are supporting the local community further by creating lots of new jobs and a "buzz" in the business district of town.”

Key to the development of the stylish new site is newly appointed Coffee Lounge Manager, Chris Lambert, who has joined the Cornish Gems team to manage the coffee shop.

Chris has lived in St Ives for four years and holds a strong background in managing coffee shops and the customer retail experience, with previous employment including The Tate Catering - Liverpool and more recently Club Steward at St Ives RFC.

Cornish Gems is Cornwall’s leading one-stop holiday letting solution, providing a fully managed service for property owners - encompassing everything from marketing through to maintenance and housekeeping.

For more information about Cornish Gems, please visit their Coffee Lounge where you will be most welcome or visit http://www.cornishgems.com
End
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Tags:Holiday, Cottage, Lettings, Coffee
Industry:Food, Property
Location:Cornwall - England
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