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Follow on Google News | Beautologie CEO Improves Patient Care Even FurtherDr. Shah Trains Patient Coordinators During Educational Weekend Retreat
By: Beautologie Dr. Shah educated the staff on the Beautologie standard of total customer satisfaction and making patients happy, and taught them how they can make every patient experience a pleasant and memorable one. Building personal relationships with patients was stressed as both a great benefit and a truly rewarding experience. “Although we routinely receive rave patient reviews about the customer care in each of our three practices in Malibu, Bakersfield, and Fresno, this is something we will always work to maintain and improve,” says Dr. Shah. “Given expert medical skill and a professional staff, which we have, the next most important factor is the training of that staff into all the ins and outs of patient care.” Offering patients choices was a point he went into great detail about in the weekend training sessions. He described how a patient could inquire about a plastic surgery procedure who might actually be a much better candidate for a less invasive procedure, such as laser skin resurfacing, dermal fillers and wrinkle relaxers, or varicose vein laser treatment. The staff were excited to learn how to offer patients choices that will fit within their budget and still provide great results. “It's important that the patient be able to easily talk with their Care Coordinator,” The patient reviews show that Dr. Shah knows how to make patients feel at home. One patient recently wrote, “Not only is Dr. Darshan Shah AMAZING, but so is his entire staff, from the ladies who answered every phone call every time I called, to the registered nurse who had to answer my endless questions.” Another wrote, “The staff was very welcoming and made me feel very comfortable. The nurses and Doctor were excellent. I couldn't have asked for a better experience.” More patient reviews can be found at https://www.beautologie.com/ To speak to Dr. Shah or a member of his team, call (661) 865-5009 or visit http://www.beautologie.com or http://www.drshah.com. End
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