Small Businesses Reclaim “Availability” in 2013

By: DoveTail
SALT LAKE CITY - April 29, 2013 - PRLog -- Salt Lake City, UT April 29, 2013:  In 2013, small businesses are seeing an upswing in optimism for the third straight month according to the National Federation of Independent Business ( This optimism is being countered by the continuing challenge to hire.  Small businesses are turning to technology to meet the “availability” required by their customers. Dovetail 360 ( is helping small business “reclaim availability” through Live Chat to Text to CRM (   This technology allows small businesses to be always available via text for potential customers or customers that are visiting their websites.  

“As a small business owner, if someone is visiting my website, I need to be available.  These are the most important conversations for new sales and keeping existing customers happy.  Dovetail360 gives me that availability through my mobile phone.”

According to the Small Business Administration, over the last 17 years, 65% of all new jobs across the country were created by small businesses. As small businesses continue to embrace technology like Dovetail 360, that number can only be expected to increase.


·        Optimism Index up for third straight month for small businesses.
·        Small businesses challenge to hire remains.
·        Small businesses are embracing technology to reclaim availability to their customers.
·        Dovetail 360 is helping small businesses with LiveChat to Text to CRM.

Free Beta at

Contact: Bret Lund

Ivinex, LLC

Phone 801.335.8321

Ivinex, LLC
Email:*** Email Verified
Tags:Crm, Livechat, Software
Location:Salt Lake City - Utah - United States
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