Human Service Agency Solves Problem with APMAX On- Demand Conferencing

Local Independent Telecom provides human service agency a cost saving solution.
APMAX Hardware Platform Delivers Enhanced Voice, Video and IPTV Services
APMAX Hardware Platform Delivers Enhanced Voice, Video and IPTV Services
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Unified Communications
Voice Messaging


Mitchell - South Dakota - US

MITCHELL, S.D. - April 24, 2013 - PRLog -- Hillsboro, ND – Before you pound a nail in the Conferencing service coffin, you may be heartened to read how one telecom has taken the service and solved a problem for one of it's customers. According to Halstad Telephone Company Network Technician Chad Tice, Traill County Human Services came to them seeking a better way to communicate with groups of clients on a monthly basis. Previously they had patched together 3 way calling and multiple phone lines to have phone conferences with their clients and it just wasn't working very well. After consulting with APMAX Account Manager Randy Kee, Halstad made the decision to purchase and deploy APMAX On Demand Conferencing.

North Dakota County Agency Uses Service All Day Once Per Month
Kim Jacobson, Traill County Human Services Coordinator says her agency conducts childcare meetings with their clients' physicians and other parties once per month and these meetings are scheduled out for an entire day. This use is in addition to many other meetings that are now benefiting from the service on a regular basis. According to Jacobson, "Halstad negotiated a per minute fee for use of the service based on our specific needs and that has worked out very well for us." Jacobson adds, "Halstad has also given us two different call-in numbers since our meetings are scheduled back to back in order to protect client confidentiality." Jacobson comments that there are certainly other conferencing options, but is quick to mention the importance of having trusted local suppliers especially in the human service community. Jacobson has reported her positive experience with Halstad's APMAX Conferencing service at statewide meetings and has urged other counties to seek out their local providers for more information on how they can get it.

About Innovative Systems
Innovative Systems offers the APMAX IMS Application Server, the only platform in the industry that delivers enhanced voice services and IPTV video solutions, as well as eLation, a fully integrated OSS solution which includes billing, financials, and staking and mapping applications. With over 1,200 systems in service throughout North America, Innovative Systems is one of the leading suppliers of telecommunications hardware and software for the Independent Telco Market. For more information, please contact the Innovative Systems Corporate Office at 605-995-6120 or visit
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Tags:Unified Communications, Telecom, Voice Messaging, Teleconferencing
Industry:Telecom, Wireless
Location:Mitchell - South Dakota - United States
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