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Follow on Google News | How will you be successful by outsourcing technical writing?Following the success of Business Process Outsourcing (BPO), knowledge processes have also been outsourced. Among these KPO services, technical writing outsourcing is also popular nowadays.
By: Guires research A panel of experts which includes senior technical writer, editor, proof readers and system engineers will work together to come up with an outstanding and excellent work. Cost Advantage If u hire an in-house employee, it is necessary to bear insurance expenses, their leaves, retirement benefits, etc. Further, expenses in terms of training, personal computers, software and maintenance should also be managed. However, the outsourcing will cut down these expenses as the KPO firms include all of these facilities. Payment can be given for the work only The onsite employees will be paid only for the work they have done and not for chatting with their co-workers of for taking tea break that the in-house staffs do when they are at work. Scaling up or down of technical writing team can be done Technical writing team can be scaled up or down by the outsourcing firm based on the work load Varieties of works can be done Documentation for particular field such as sales, support and development can be done effectively by referring the corresponding documents. Availability of communication expert The technical writing teams can develop online help manual, a PDF file or a knowledge data base those can communicate to the clients effectively. Possibility to get fresh and innovative ideas Each member in the technical team may have experience in different types of services. Blending their ideas and experiences will lead to the emergence of innovative ideas. Control is yours You can have the full control by specifying the deadline, format and expectations to the technical writing team before hand. Quality of work can be checked Before buying the document you can test the quality of the work done by the technical writing team. Possibility to get a passionate team As the technical team may focus only on writing , you may get the works done exceeding your expectations. End
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