Superior Service and Customer Satisfaction Earn Five Star Ford of North Richland Hills Award

NORTH RICHLAND HILLS, Texas - March 27, 2013 - PRLog -- Five Star Ford is among an elite group of Ford and Lincoln dealerships to be recognized with the 2012 Triple Crown Award and President’s Award by Ford Motor Company. These prestigious awards honor dealerships that have excelled in automotive retailing in 2012, by providing exceptional customer service and satisfaction. The coveted Triple Crown is achieved by only one percent of dealerships nationwide and consists of the President’s Award for customer satisfaction, the Ford Top 100 for sales and the ESP Premier Club award for customer service.

“Earning this award is a reflection of our entire staff’s commitment to delivering the best customer experience possible” says Five Star Ford owner Tony Pack. “I couldn’t be more proud to receive this recognition, especially since it comes from the people we value most – our customers. They’re the reason we were able to achieve this award.”

The President’s Award was established in 1998. Dealers become eligible through survey responses from customers related to their sales and service satisfaction.  

Five Star Ford in North Richland Hills has won the President’s Award for the 13th year in a row. As a winner of the Triple Crown for the 12th year in a row, the dealership is one of only two in the nation to win the Triple Crown every year since its inception. Five Star Ford is proud to be recognized in the Top 100 Club for Sales, Service, Parts and Internet. The dealership is also proud to be a Master level winner of Ford Credit’s Partners in Quality.

“In order to achieve the President's Award, dealers must exceed customer expectations every day in every department.  The pursuit of excellence is not for the faint of heart – it requires passion, tenacity and, of course, hard work.  This prestigious award salutes those top-performing Ford and Lincoln dealerships that embrace these philosophies, achieving among the highest levels of customer satisfaction – in both sales and service – in automotive retailing,” said Scott Campbell, Dallas Regional Sales Manager for Ford.

5 Star Ford North Richland Hills is a Ford dealer serving Dallas, Fort Worth and the DFW with a great selection of new and used autos. Visit our main site here http://www.5starford.com/ or take a look at our new inventory page http://www.5starford.com/inventory/new-vehicles.