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Norlandia Care deploys HappyOrNot® instant customer satisfaction monitoring service in 3 countries
The Norlandia Care Group rolls out HappyOrNot system in their patient hotels and nursing homes in Norway, Sweden and Finland.
Karl Solberg, Brand Manager of Norlandia Care tells about their decision to choose HappyOrNot:
“Exceptional customer service is a leading thought in our daily operations and therefore it was a natural step for us to deploy HappyOrNot system in our patient hotels and nursing homes. HappyOrNot is quick, convenient and easy to use – provenly also for the older customers. This was of course one important selection criteria that lead us to choose HappyOrNot as a service provider.”
About Norlandia Care:
The Company was established in 1997 and formed as a joint venture between Norlandia Hotels & Resorts and Boende Förnyelse och Sverige AB. Today, the Company is a leading supplier in public procurements for healthcare and care services in Norway and Sweden.
Based in Tampere, Finland and established in 2009, HappyOrNot Ltd. has been recognized with several awards, including the Retail Awards 2011. HappyOrNot service is being used by over 120 leading retail and service organizations across 15 countries. www.happy-
Todd Theisen, Sales Director, HappyOrNot Ltd.
+358 (0)40 826 7580