Opus Energy tops B2B energy customer satisfaction survey

NORTHAMPTON, U.K. - March 15, 2013 - PRLog -- Opus Energy, the b2b energy supplier, has topped Datamonitor’s 2012 B2B energy buyer Customer Satisfaction Survey, published on 13th March 2013.

In the survey, 1,000 small and medium energy users were asked how satisfied they were with their energy supplier. Opus Energy has consistently risen up the league table to reach position 1 in 2012.

Commenting on the results, Charlie Crossley Cooke, Managing Director, Opus Energy: “This result is due to our innovative and customer-focused approach, which has enabled us to offer a real alternative for b2b energy buyers.

“We attribute this continued rise up the league table to the strong emphasis we have been placing on training and development, ensuring our staff always place the customer first. To combine our commitment to account handling with nurturing young talent in the local community, we announced ten new apprenticeships during this week’s National Apprenticeship Week.”

In order to fill the ten new apprenticeship positions, Opus Energy is working closely with Northampton College to identify local, talented individuals looking to work in the energy sector.

Ends

Notes to editors

Photograph shows Charlie Crossley Cooke, Managing Director, Opus Energy.

The Datamonitor survey can be found here: http://www.datamonitorenergy.com/2013/03/13/datamonitors-2012-b2b-customer-satisfaction-survey-the-big-six-fall-further-behind/

For press enquiries, please contact:

Alexandra Dann
Marketing Executive, Opus Energy
Alexandra.Dann@opusenergy.com
0845 218 2160

About Opus Energy

Opus Energy is the UK’s leading business energy supplier. The company was founded by Charlie Crossley Cooke in 2002 and now employs 450 people over its Northampton and Oxford-based offices.

Opus Energy supplies more than 150,000 business locations across the UK with power.  Customers include: White Stuff, Paperchase, Stagecoach, Pizza Hut and Virgin Media.

In addition to supplying energy, Opus Energy also purchases power from over 500 renewable generators in the UK which it then supplies to its customers.

Opus Energy was ranked as the highest-rated provider for small and medium energy users in Datamonitor’s 2012 B2B Customer Satisfaction Survey published in March 2013.

The management team has a 50 per cent stake in the business, while GDF SUEZ holds 30 per cent and Telecom Plus Plc has 20 per cent.

For further information about Opus Energy, please visit www.opusenergy.com.