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New chat tool focused on small-to medium-sized business needs
Nero Chat has launched a new website www.nerochat.com, a site aimed at delivering chat solutions for business, company, or service with a web presence.
By: Nero Chat
The Nero Chat service distinguishes from other chat solutions available in the market as being the chat tool focused on small businesses such as independent professionals, small travel firms and hotels, one-man operation businesses, consulting, recruitment and realtor firms, small online shops, and growing companies with a web presence.
Taking in consideration that a small company owner runs its business all by himself (or with limited personnel, help from freelancers or virtual assistants), the most important thing is to stay focused on marketing your business and driving sales as well as providing an outstanding customer support.
This is where Nero Chat can help. Business owners can’t spend all their time near the desk. Nero Chat developed a Live Chat mobile application for website owners to stay connected to their web visitors on the go, after leaving the office and support them in the purchasing process and answer their questions.
A website is a 24 hour, 7 days a week potential lead generator that can reach audiences from any country around the world. Companies don't always have the resources to provide round the clock Live Support. This is the reason Nero Chat offers an easily trainable Virtual Service. The best thing about Virtual Agent Service is that no matter what time of the day it is, and no matter what day of the week it is, it provides web based customers, clients and visitors with immediate answers to the commonly asked questions. If the Virtual Agent is unable to locate the correct answer in the database, customers can easily leave their contact details on the spot. It is a very cost effective marketing tool for collecting leads.
Nero Chat has been developed to provide essential, low-priced chat services for which can be added to any website in a matter of seconds. We treat each customer personally and perform customizations and adaptations if needed for every customer. Having a live representative or efficient Virtual Agent Service to attend visitors’ questions in real time makes websites more personable, interactive and trusty. By making website more personal it will result in closing greater sales, increasing conversions, acceleration of sales cycle and better customer support.