Hitachi Solutions Client Grant Thornton Wins Microsoft Dynamics Customer Excellence Award

March 8, 2013 - PRLog -- Hitachi Solutions America, Ltd. (http://us.dynamics.hitachi-solutions.com/), a leading global provider of industry solutions based on Microsoft® Dynamics® AX and Microsoft Dynamics CRM, announced today its customer, Grant Thornton International, was named the winner of the 2013 Microsoft Dynamics Customer Excellence Award for Excellence in Productivity: Sales Force Automation. The company will be honored by Microsoft executives at an awards luncheon on Tuesday, March 19 at Convergence 2013 (http://www.microsoft.com/dynamics/convergence/Default.aspx?p=topnav) New Orleans, the premier Microsoft Dynamics user conference.

Grant Thornton (http://www.gti.org/) is one of the world's leading independent assurance, tax, and advisory firms. When the company business growth hit a critical juncture with its existing CRM system, Hitachi Solutions helped create a new professional services industry global CRM template and implementation plan to provide consistency, efficiency, and productivity for the company’s nearly 100 offices in nearly as many countries.

“The new process-driven Microsoft Dynamics CRM system provided a footprint for global success that supports our high level of customer service and aggressive global growth goals,” said Rick Stowe, Head of Client Relationship Management at Grant Thornton. “We are pleased the new CRM solution has been recognized in the prestigious Microsoft Dynamics Customer Excellence Award program.”

“Grant Thornton had very specific goals and requirements for their global CRM initiative. We are proud of the innovative collaboration it took to build and implement the micro-vertical solution specific to their needs; and very pleased to see the recognition they are receiving from the new system,” said Gary Peterson, Senior Vice President, Hitachi Solutions America- Business Solution Group.

The 2013 Customer Excellence Awards, which are presented in 16 categories, recognize and celebrate Microsoft Dynamics customers that have achieved notable accomplishments using their Microsoft Dynamics solutions. Established in 1997, the Customer Excellence Awards are awarded each year at the Convergence user conference in the United States.

Microsoft Dynamics is a line of financial, customer relationship and supply chain management solutions that help businesses work more effectively.

About Hitachi Solutions

Hitachi Solutions is a core member of Information & Telecommunication Systems Company of Hitachi group and a recognized leader in delivering proven business and IT strategies and solutions to companies across many industries. With a balanced view of strategy, people, process and technology, we work with companies to understand their unique business needs, and provide focused industry solutions to improve their business. From business strategy development through application deployment and maintenance, our consultants are committed to helping clients quickly realize measurable business value and achieve sustainable ROI. We offer a client-focused, collaborative approach and transfer knowledge throughout each engagement. Hitachi Solutions was recognized as the 2011 Microsoft Dynamics CRM Global partner of the year, the 2009 Microsoft Dynamics AX Global Partner of the Year, and two-time Microsoft Dynamics US Partner of the Year.  Outside of Japan, the company conducts its business through three key subsidiaries, Hitachi Solutions America, Ltd., Hitachi Solutions Europe, Ltd. and Hitachi Solutions (China) Co., Ltd. For more information, call 949.242.1300 or visit http://us.dynamics.hitachi-solutions.com/

About Hitachi, Ltd.

Hitachi, Ltd. , headquartered in Tokyo, Japan, is a leading global electronics company with approximately 320,000 employees worldwide. Fiscal 2011 (ended March 31, 2012) consolidated revenues totaled 9,665 billion yen ($117.8 billion). Hitachi is focusing more than ever on the Social Innovation Business, which includes information and telecommunication systems, power systems, industrial, transportation and urban development systems, as well as the sophisticated materials and key devices that support them. For more information on Hitachi, please visit the company's website at http://www.hitachi.com.