Compuware APM Achieves Certified Integration with SAP NetWeaver®

Compuware APM Delivers Performance Visibility Across the Entire Application Delivery Chain to Help Customers and Service Providers Improve Service and Support
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Feb. 28, 2013 - PRLog -- DETROIT--February 27, 2013--Compuware Corporation , the technology performance company, today announced that Compuware APM 12.0 has achieved certified integration with the SAP NetWeaver® technology platform. Through this integration, Compuware APM helps improve an organization’s ability to monitor system performance.

Compuware APM is a leader in application performance management (APM) technology and monitors environments running solutions from SAP and other providers. Compuware APM offers broad application and technology platform support and complements SAP® Solution Manager to provide comprehensive real-user monitoring for SAP solutions. Through the integration with SAP NetWeaver, it enables customers and service providers to optimize service and support by identifying the true fault domain for performance issues across the entire application delivery chain, enabling the right operations and support personnel to focus on immediate resolution.  

“We are very excited to announce SAP certification of Compuware APM,” said John Van Siclen, General Manager for Compuware’s APM business unit. “We have been a long-standing SAP partner, and we are focused on continuing to deliver market-leading APM solutions for our customers and service providers. The best operated businesses run SAP solutions, and they expect superior technology performance. With the integration of Compuware APM with SAP NetWeaver, we enable IT organizations and service providers to monitor and deliver the best user experiences to their end customers.”

The SAP Integration and Certification Center (SAP ICC) has certified that Compuware APM 12.0 integrates with SAP NetWeaver 7.01 and demonstrates capabilities of monitoring system performance and metrics.

Compuware APM offers a 360-degree view of end-user experience performance with the ability to proactively monitor system performance and metrics. The solution enables visibility of application performance and availability and, when issues arise, pinpoints the offending component in the application delivery chain of a customer’s mission-critical implementation -- wherever it occurs within the service delivery chain.

“In order to monitor and manage service quality in a business-relevant way, it is mandatory for IT service management organizations to have visibility into the real user application experience,” said Dr. Thomas Mendel, EMEA Vice President at HfS Research. “However, it is becoming more challenging with some applications, as their components, infrastructure and users become more mobile and distributed across the enterprise and cloud. Compuware delivers best-in-class APM capabilities driven by end user experience.”

By integrating with SAP NetWeaver, Compuware APM enhances its end-to-end Application Performance Monitoring capabilities, allowing customers to take advantage of the market-leading, real user monitoring capabilities of Compuware APM  that enables them to:
• manage application performance across the entire application delivery chain;
• view real-time application performance from the end-user perspective, down to the transaction level;
• find and resolve problems before they impact business results; and
• understand the business impact of poor performance for every business transaction.

Compuware APM® is the industry’s leading solution for optimizing the performance of web, non-web, mobile, streaming and cloud applications. Driven by end-user experience, Compuware APM provides the market’s only unified APM coverage across the entire application delivery chain—from the edge of the internet through the cloud to the datacenter. Compuware APM helps customers deliver proactive problem resolution for greater customer satisfaction, accelerate time-to-market for new application functionality and reduce application management costs through smarter analytics and advanced APM automation.

With more than 4,000 APM customers worldwide, Compuware is recognized as a leader in the “Magic Quadrant for Application Performance Monitoring” report.
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