GuildQuality - Atlanta Service Excellence Award 2013
Feb. 7, 2013
-- GuildQuality – a nationally recognized customer satisfaction surveying and performance reporting company for the residential construction industry–announced the winners of its first-ever Atlanta Service Excellence Awards in January 2013. After several months spent reviewing thousands of survey responses submitted from clients all over Atlanta, GuildQuality identified the top performers in the residential construction and home services industry. Proud to be listed among them was Atlanta new home builder and developer, Acadia Homes & Neighborhoods.
“We are extremely honored to be included in GuildQuality’
s inaugural Atlanta Service Excellence Awards,” said Gregg Goldenberg, President and CEO of Acadia Homes & Neighborhoods. “In addition to building beautiful homes and creating distinctive communities, our commitment to ensuring unsurpassed levels of customer service is a major focus for us company-wide. From our sales agents and on-site builders to our corporate office staff members, we want every contact Acadia has with our home buyers and prospective customers to be a positive one. This award assures us that we’re on the right track!”
Acadia Homes & Neighborhoods was recognized with an Atlanta Service Excellence Award for achieving more than a 90% recommendation rate from its clients. In addition to exemplary results from its customer satisfaction surveys, comments received from respondents touted the quality of materials, superiority of workmanship, friendliness of service, style of construction, location of home, ease of closing, and level of professionalism as reasons for their overall satisfaction, among others.
“Fantastic customer service experience,”
described one Atlanta respondent in the comment section of the GuildQuality website. “Acadia has EXCELLENT customer service. Everyone is SO nice and they really do care about the people before the purchase and after. That's a great feeling. If Acadia keeps high standards in customer service, they are going to be leaps and bounds ahead of other builders. I think the overall construction of the home is very good as well.”
Acadia Homes & Neighborhoods welcomes the opportunity to build their outstanding reputation among Atlanta home buyers even further. With more than a dozen distinctive communities poised throughout the Atlanta area – including Cherokee, Cobb, Dekalb, Forsyth, Fulton, and Jackson Counties – Acadia looks forward to positive responses from all of its future homeowners in 2013. With projected closings of more than 250 homes in the coming year – that’s a tall order, but Goldenberg insists his company is up for the challenge. He invites prospective homebuyers and interested parties to learn more about Acadia Homes & Neighborhoods by visiting their communities throughout Metro Atlanta, in addition to visiting the Atlanta builder’s website at www.acadiahomes.com
.About Acadia Homes & Neighborhoods:
Founded on the principles of integrity, quality and an unyielding devotion to customer satisfaction, Acadia Homes & Neighborhoods is the shared vision of real estate and construction veterans – Gregg Goldenberg, Jon Roby and Thomas Olson. With more than 50 years of combined experience, they set out in 2010 to breathe new life into the Atlanta housing market by becoming a “New Builder for a New Time.” A handful of years later, their company is one of Atlanta’s leading homebuilders.
Presented in a wide variety of thoughtfully-
inspired designs, homes in Acadia’s single family, active adult and townhome communities range from the low $100,000’s to the $500,000’s. Most recently, Acadia was proud to debut its Capitol Collection – featuring homes at affordable prices in sought after locations priced from the mid $100s to the $200s and the Signature Collection – featuring luxury homes priced from the $500,000’s to the $800,000’s. Beautifully constructed new homes by Acadia are currently available for purchase at The Preserve at North Valley in Milton; Parkside Village and Wellstone in Cumming; Maner Street and Sherwood Park in Smyrna; City Park in Midtown; Bakers Farms in Braselton; Sutherland Corner in Lake Claire; and Eagles Crest, Reece Farms, and Arbor Green in West Cobb.
Acadia Homes & Neighborhoods has carved out a very special niche in the Atlanta market as it seeks to inspire families with homes of unsurpassed quality and value delivered by a team of dedicated homebuilding industry veterans. For more information, call 404-313-9950 or visit www.acadiahomes.com.