Feb. 7, 2013
-- Semper Divina Clothing and Accessories has announced yet another customer oriented policy that will introduce a crediting system for backorders. This new policy announcement comes shortly after Semper Divina published its new 110% price match guarantee which guarantees its customers the best prices before or up to 10 days after purchase.
What separates Semper Divina from the competition is their continuous strive to provide excellent customer service. Semper Divina consistently encourages its customers to provide feedback on their shopping experience. When their customers speak up, Semper Divina listens. Even though Semper Divina works hard it terms of customer satisfaction, they have learned that suppliers may make this task daunting at times. They consistently maintain their inventory and keep their products up to date; however, at times a popular item may go faster than expected and they are left with the dreaded backorder. In order to continue meeting their goal of 100% customer satisfaction, Semper Divina has decided to start rewarding its customers for their patience.
Effective immediately, once an order is received through semperdivina.com and processed, if Semper Divina must contact the customer and tell them that their item it is currently on backorder, they can either cancel their order or receive a $10 gift certificate for waiting. If the customer chooses to receive the gift certificate, the item will remain on backorder until it is available to ship - which could be from a few days to a few months. If the item is cancelled after the gift certificate is rewarded, the gift certificate will be revoked. If the gift certificate is used during this time, the order may not be cancelled.
For more information about Semper Divina’s new backorder, please visit semperdivina.com/
backorder for more details. As always, Semper Divina welcomes comments, concerns, and questions from its customers. Feel free to contact Semper Divina by visiting semperdivina.com/
About Semper Divina Clothing and Accessories
Established in 2012, Semper Divina has worked hard to make a name for itself in a highly competitive online market. Their goal is to help each and every woman discover her inner diva. Their passion is women’s fashion and accessories. From casual wear to playful after hour’s attire, Semper Divina provides a wide selection of apparel, shoes, and accessories. Their sizes range from Extra Small to 5XL. No matter what shape or size, Semper Divina has it covered.