75 NHS organisations and 5,500 GP practices delivering paper free care

An overview of the highlights of 2012 for PCTI, the provider of Docman and EDT Hub.
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Dec. 31, 2012 - PRLog -- Some of the highlights of the year include a roll-out of Docman across South London, achieving 100% Docman coverage across Blackpool, EDT Hub used for 111 messages, EDT Hub facilitating Telehealth referrals and a Greater Manchester wide deployment of 10 EDT Hubs to deliver over 8 million electronic letters every year.

PCTI also announced Docman in all Scottish prisons and hosted a National User Conference with over 350 delegates; it’s been a busy year for PCTI!

There are now over 75 EDT Hubs enabling the efficient delivery of millions of items of electronic clinical correspondence between primary and secondary care, making EDT Hub (http://www.pcti.co.uk/products/edt-hub.asp) the platform of choice by the NHS. Millions of patient clinical correspondence between secondary, primary and social care providers is now electronic, following 75 provider organisations taking PCTI’s electronic document transfer Hub.

Recently Tim Kelsey told the audience at the Healthcare Efficiency through Technology Expo that the NHS will strive to be paperless by 2015. Paper Free Care is at the heart of PCTI’s offering, providing electronic document management and transfer solutions to assist the NHS in their quest to become paperless and deliver efficiencies in line with QIPP.

A successful launch of Docman RMS (http://www.pcti.co.uk/products/docman-referral-management...) has seen 3 NHS Trusts take the solution as a Trust wide electronic referral management system which manages all incoming referrals electronically, further helping to reduce paper and the associated risks of hard copy documents.

Ric Thompson, Managing Director, PCTI “2012 has been a fantastic year for PCTI, we are really proud of the projects that we have been involved with, delivering tangible outcomes for our customers. Delivering a paperless, connected health service has been spoken about for years, we are now making this a reality with over 75 NHS organisations using EDT Hub to transfer patient letters electronically and more than 5,500 practices using Docman to seamlessly workflow and manage these documents.”

“Referral management has been a key area for our business; three NHS Trusts have chosen Docman RMS to streamline the processing of referrals they received. This means from the moment the referral lands at the Trust the referral to booking time can be well within 24hours.”

“2013 is set to be an equally exciting year where we will be launching more ground breaking innovative solutions to enable the NHS to deliver on its plans!”

Below we review the key events of 2012…


PCTI and ReStart (http://www.pcti.co.uk/news/post/pcti-and-restart-announce...) announced a partnership to provide professional technical services to NHS Trusts in order to help them integrate their electronic document feeds into EDT Hub.

In January we launched a Call for Proposal process for The National Docman User Conference, where we received a fantastic response from customers on their best practice stories. To read an overview of the event please click here >> (http://www.pcti.co.uk/news/post/350-delegates-attend-pcti...)

A new Docman module, BackOffice Apps (http://www.pcti.co.uk/products/backoffice.asp), was launched to help practices prepare evidence for CQC. The solution provides a range of applications to electronically store and manage information such as fridge temperatures, accident logs, assets, significant events etc.

A Sussex Health Informatics Service study highlighted the benefits of Docman and EDT at Victoria Road Surgery (http://www.pcti.co.uk/resources/case-studies/benefits-report-victoria-road-surgery.asp). The results of the analysis showed immediate benefits such as the improvement of speed of access to information, improved information governance and data protection, improved patient experience and improved communication between secondary and primary care reducing the risk of readmission.


PCTI experienced a busy quarter with over 250 practices joining Docman (http://www.pcti.co.uk/news/post/over-250-practices-join-docman-in-the-past-three-months.asp). Amongst the practices were 5 projects that included Lewisham, Berkshire, Dudley, South West London and Heart of Birmingham.

NHS Blackpool achieved 100% coverage of Docman (http://www.pcti.co.uk/news/post/nhs-blackpool-achieves-100-per-cent-coverage-of-docman-and-move-towards-a-paper-free-healthcare.asp) and took a step further to providing paper free care. 21 practices across Blackpool received Docman with Intellisense, iWorkflow and the new BackOffice modules.

“Previous systems could take practices 3-4 days to scan and attach correspondence into the patient’s clinical record. With Docman, correspondence is now scanned or delivered into the patients record within 1 working day ensuring clinicians have access to the most up to date correspondence when consulting with patients.” Louise Gore, IM&T Programme Manager, NHS Blackpool.

Geoff Dennis, Practice Manager, The Falmouth Health Centre discussed how BackOffice Apps has helped his practice become paperless (http://www.pcti.co.uk/news/post/using-backoffice-apps.asp). "Docman has transformed the way we work and has revolutionised the way we handle clinical documents. BackOffice Apps are now helping us to bring that same high level of quality and consistency to our other data.


PCTI attended HC2012 (http://www.pcti.co.uk/news/post/discover-the-potential-of-paper-free-care-at-healthcare-computing-2012.asp), the national event for health informatics, showcasing the innovative EDT Hub and the new referral management solution, Docman RMS. RMS enables NHS Trusts to electronically manage all incoming referral letters and was showcased by King’s College NHS Foundation Trust.

NHS Scotland deployed Docman across all prisons (http://www.pcti.co.uk/news/post/nhs-scotland-to-deploy-docman-across-scottish-prisons.asp) in a contract worth over £100k over 5 years. Prior to having Docman installed, prisoners’ community records were not available within the prisons; they were managed manually, which could be problematic when prisoners were transferred.

Worcester Acute Hospital NHS Trust signed up to manage all incoming referrals with Docman RMS. (http://www.pcti.co.uk/news/post/worcester-acute-hospital-nhs-trust-signs-up-for-docman-rms.asp)

Sandra Whitelock, ICT Project Manager, Worcester Acute Hospital NHS Trust “With the Docman solution we will be able to standardise our referral management system, by creating a single repository. Our clinical reviews and authorisation of referrals will be enhanced.”

“The tracking and management of referrals will be greatly improved and this in turn, will mean that we are able to respond to patients and referrers enquiries more speedily.”

To continue reading, use this link: http://www.pcti.co.uk/news/post/75-nhs-organisations-and-5500-gp-practices-delivering-paper-free-health-care-with-pcti.asp
Source:PCTI Solutions
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Tags:Healthcare Software, Document management, Healthcare It
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Location:Castleford - Yorkshire - England
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