Dec. 17, 2012
-- Those on the hunt for a plumber in Central or Greater London will now be able to reserve an appointment directly from the company’s website via a comprehensive enquiry form. Once this form has been completed and the details of the project have been sent to Ability via email, a member of the team will then check the availability of their plumbing staff and give the customer a call back as soon as possible to confirm the booking. If the requested appointment slot isn’t available, the admin staff will be able to offer alternatives without
A representative from Ability Plumbers has said that the system has been a hit with both new and loyal customers alike.
“After re-launching our website earlier this year, we really wanted to work on improving our customers’ online experience and make it as easy as possible for them to get in touch with us,” he explains. “We’ve tried to give our visitors as many different options as we could, which is why we’ve still retained our 0800 number and included a basic enquiry form on our Contact Us page. We appreciate the fact that some people don’t have time to talk to us at great length about their needs – they simply want to be able to click a button and submit an appointment request in a matter of seconds.”
Unlike many other local plumbing companies, Ability has worked hard to ensure its website is as accessible as possible to cater for the increasing number of people who are searching for tradesmen on the web. As well as making key changes to the site’s design and adding exciting new features such as the online booking system, the company are also seeking to improve their presence within the search engines by optimising their website with the help of local online marketing agency Freelance SEO Essex.
Ability Plumbers employs qualified, experienced and Gas-Safe plumbers in London. The team operate a 24 hour callout service and are famed for their fast response times, with many of their customers reporting attendance within just 45 minutes of their call. For more information or to book, please visit http://www.abilityplumbers.co.uk