Dec. 13, 2012
-- The National Society for the Prevention of Cruelty to Children (NSPCC) reports that Christmas time is a busy period for child-focused charities, with over 50,000 calls being received by ChildLine between Christmas Eve and the 4th of January last year. For this reason, Rhea Solutions has promised to donate £5 to the well-known charity with every purchase of a licence to use their Helpdesk software. The company hopes that their gesture will encourage customers to make a pledge, as well as raise a significant sum directly.
At Christmas time each year, charities operating in every sector promote winter donation drives in order to encourage individuals to get into the festive spirit by giving to others. The NSPCC has recently launched its Christmas fundraising programme, appealing for supporters to give generously to ensure that the Society’s important work is carried out. Every £5 given by Rhea could pay for a trained counsellor to field a phone call from an abused child.
The NSPCC operates in all areas of the UK to provide support to children who may be suffering cruelty at the hands of those who are supposed to care for them. Its activities are widely varied, with various policies intended to tackle child abuse and neglect being targeted to specific types of wrongdoing. Alongside providing practical aid with its acclaimed ChildLine phone service and teams of specialist social workers, the charity is a powerful advocate for children, aiming to eradicate mistreatment through cooperation with central and local government. It is almost completely reliant on public donations, which make up 85-90% of the total funding for the organisation. Rhea Solutions’ founder, Chandini Paterson, explains why the company felt it was important to support the NSPCC over the festive period:
‘Here at Rhea Solutions we appreciate the fact that, for some children, Christmas is not as special as it should be. We have all enjoyed tremendous fortune in our lives, and believe that it’s important to remember that not every child will enjoy the same privileges. We hope that our donations will help to support abused and neglected children during what can be a particularly tough time of year’.
Rhea Solutions is an IT firm offering IT Consultancy and Professional services as well as offering a web-based customer support solution with their Rhea Helpdesk Software. By utilising the software, businesses can provide 24/7 support to their customers on a simple and easy to use platform. The Rhea Helpdesk aims to improve customer service efficiency by automating time-consuming tasks and providing a simple, clear user interface for both customer and support technician. Charities, not-for-profit organisations and educational institutions enjoy a 40% discount on the software, and a free trial version is also available.
The donations will apply to every copy of Rhea Helpdesk software purchased with the ‘Install’ option between the 1st of December 2012 and the 28th of February 2013. For more information about the software, please visit the website at http://www.rhea-solutions.co.uk