Dec. 5, 2012
-- Nicaragua is currently participating in the Latin American and the Caribbean (LAC) Offshoring and Outsourcing Summit, held in Medellin Colombia from December 4th to the 6th, whose objective is to promote the development of the outsourcing and offshoring industry in the region and establish key contacts between international companies interested in seeking new outsourcing destinations.
The Nicaraguan delegation participating in the summit includes representatives from PRONicaragua, the official investment and export promotion agency of the Government of Nicaragua, and companies successfully operating in the country such as Accedo, AG Software, Castlecom, Connect International, Patentvest, Duqcisa, GüeGüe, Digitech and Xolo.
In Nicaragua’s booth (G8 & A11), participants will be able to obtain information on the outsourcing services offered by the country and establish key contacts with local and international companies participating in the event.
Visitors will also have the opportunity of discovering the country’s main competitive advantages in this industry, which include its proximity and affinity to North and South American markets, a competitive cost structure and a young and qualified workforce, thus quickly becoming an attractive emerging destination for investment in the outsourcing services sector.
Additionally, the country will be participating in the business matchmaking sessions, where participants will have the option to schedule meetings to promote their products, understand their client’s needs, and close business deals.
There are currently 25 companies exporting over US$155 million in services, ranging from customer service to software development, altogether employing more than 5,300 young and talented professionals. Nicaragua’s current operations are focused mainly on exporting bilingual voice Business Process Outsourcing (BPO) services, however the country has a large pool of untapped talent able to supply Knowledge Process Outsourcing (KPO) and Information Technology Outsourcing (ITO).