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Texas' Extraco Banks Opens Full Service Financial Center in Marble Falls
Model Bank Design Enhances Customer Experience, Integrates Insurance
Situated within 1,500 square feet at The Landing and one block from the iconic Blue Bonnet Cafe, the opening marks the first time Extraco has placed a full service financial center within a retail shopping center. The compact, brick and mortar location will incorporate all the latest banking technology including a remote video phone, cash recyclers, an on-site ATM and support for alternative delivery channels such as mobile banking and online bill pay. The Marble Falls location will also offer Extraco’s full line of Insurance services that include but are not limited to personal insurance such as auto, home, and life, as well as business lines.
“Marble Falls has an exceptional business climate and we’re excited to expand our current Insurance presence with our financial center new location,” said Tanner Moore, executive vice president and director of insurance for Extraco Banks. “We plan on continuing to be active community partners.”
The Marble Falls opening is the seventeenth in the bank’s 110 year history and is an integral part of Extraco’s growth strategy in central Texas. Extraco’s Marble Falls location will be surrounded by nearby financial centers located in Lampasas, Copperas Cove and Georgetown.
Three full time employees trained in Extraco’s SWARM Banking methods promise to greet each customer within seconds of entering the bank. The employees will be universally trained to provide an enhanced customer experience whether they are opening an account, making a withdrawal or deposit, or getting an Insurance quote. A remote video phone is available for more complex financial issues with experts from Extraco’s extensive financial services network.
“We value our customers and their time. Customers will experience an unexpected level of banking with us,” said Keith Maxwell, executive vice president and regional president for Extraco Banks. “Unlike traditional banks, we are not merely order takers but strive to provide customers with superior service that leaves them saying ‘wow.’ We have the means to meet all the needs a banking customer may have either at the location or through remote technology.”
Extraco Banks’s new Marble Falls financial center is located at 101 Hwy 281 North, Suite 105 in Marble Falls.
ABOUT EXTRACO BANKS®
Extraco Banks® celebrated 110 years and three generations of family management on July 12th, 2012. Founded as a cotton warehousing company, Extraco is the largest and most comprehensive independent financial institution headquartered in central Texas with over $1.2 billion in assets, $110 million in capital, over 150,000 customers, and 400 central Texas employees. Extraco's 17 financial centers are located in Bryan/College Station, Georgetown, Lampasas, Killeen, Harker Heights, Copperas Cove, Waco, Temple, Belton, Lorena, Gatesville, Hamilton, McGregor, and now Marble Falls. http://www.extracobanks.com/