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Compuware Presents Live Customer Webcast “Optimizing The Web Experience For Customer Satisfaction"
REI Shares Best Practices for Delivering Superior Shopping Experiences to Customers and How Implementing a Performance Monitoring Strategy is Key
Title: “Optimizing The Web Experience For Customer Satisfaction”
When: Wednesday, October 31, 2012
Time: 1 p.m. Eastern time
Presenters: Jeremy Norris, Operations Manager for eCommerce, REI; Stephen Pierzchala, Technology Strategist, Compuware APM’s Center of Excellence
What: During this free webcast, attendees will learn how REI:
• tackles the challenges of commercial application delivery;
• measures and optimizes performance at the edge of the Internet;
• ties performance analytics to business drivers; and
• delivers superior shopping experience to drive revenue.
Compuware APM® is the industry’s leading solution for optimizing the performance of web, non-web, mobile, streaming and cloud applications. Driven by end-user experience, Compuware APM provides the market’s only unified APM coverage across the entire application delivery chain—from the edge of the internet through the cloud to the datacenter. Compuware APM helps customers deliver proactive problem resolution for greater customer satisfaction, accelerate time-to-market for new application functionality and reduce application management costs through smarter analytics and advanced APM automation.
With more than 4,000 APM customers worldwide, Compuware is recognized as a leader in the “Magic Quadrant for Application Performance Monitoring” report.
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Compuware Corporation, the technology performance company, provides software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the world’s most important technologies perform at their best for leading organizations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com.