Compuware Presents Live Webcast Featuring Independent Research Firm
"Don’t Let Your Website Performance Ruin Your Customer Relationships”
DETROIT--October 16, 2012--Compuware Corporation , the technology performance company, today announced a live webcast featuring Forrester Research, Inc. that will highlight the crucial role website performance plays within the financial services industry and its impact on customer experience and the bottom line, and how performance testing can help.
Title: “Don’t Let Your Website Performance Ruin Your Customer Relationships”
When: Tuesday, October 23, 2012
Time: 1 p.m. Eastern time
Presenters: Peter Wannemacher, Analyst, Forrester Research; Mark Eshelby, Web Load Testing, Senior Product Manager, Compuware APM
Why: Good customer relationships are crucial in the financial services industry. With more customers utilizing online channels for transactions ranging from checking their account balance to trading stocks to managing their benefit programs to filing taxes - website performance can make or break that relationship.
What: During this free webcast, attendees will learn:
• how customer experience impacts the bottom line;
• how online customers behave when there are problems;
• why performance is even more important around crunch times like Tax Day; and
• how performance testing in advance of trigger points can save your customer relations.
Compuware APM® is the industry’s leading solution for optimizing the performance of web, non-web, mobile, streaming and cloud applications. Driven by end-user experience, Compuware APM provides the market’s only unified APM coverage across the entire application delivery chain—from the edge of the internet through the cloud to the datacenter. Compuware APM helps customers deliver proactive problem resolution for greater customer satisfaction, accelerate time-to-market for new application functionality and reduce application management costs through smarter analytics and advanced APM automation.
With more than 4,000 APM customers worldwide, Compuware is recognized as a leader in the “Magic Quadrant for Application Performance Monitoring” report.
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Compuware Corporation, the technology performance company, provides software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the world’s most important technologies perform at their best for leading organizations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com.