International Conference Customer Service Systems and Management 2012
The International Conference Customer Service Systems and Management ICCSSM 2012 will take place in Kuala Lumpur, Malaysia on 3 Sep 2012.
The conference objectives are:
- Provide a platform for those interested in the discipline of service management to share constructive ideas, innovative research findings, and remarkable practices.
- Recognize the emergence of service management systems issues and challenges faced by Asian companies in particular.
Organized by: Center for Applied Management Studies, Faculty of Business Management, Universiti Teknologi MAR
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