Coracall Announces Multi-lingual Support From It’s BPO Contact Centres
Coracall, a BPO, business process outsourcing contact centre / call centre company specialising in voice, non-voice, and back office support to global organisations today announced the creation of multi lingual voice support solutions.
Oct. 5, 2012 - PRLog -- Announcing the new initiative, Mr Phil Lightfoot, Chief Executive Officer remarked, “A number of existing and potential customers have been asking us for multi lingual support for some time and we expect that interest to grow. We believe that this is reflective of the outsourcing market, and customers seeking consolidation of vendors and partners. At the present time we offer Mandarin, Cantonese, Bahasa, Korean, Vietnamese, Japanese, Hindi, Malayalam, Tamil, and Tagalog from our facility in the Philippines. Our South Africa center offers support in Afrikaans, and other European languages such as Italian, French and German whilst customers who require large scale support in European languages can also be serviced from a partner site in Hungary.”
Mr Lightfoot further added, “The creation of this offering is a clear value differentiator for Coracall and reflects our desire to address customer requirements in an innovative manner. By housing multiple languages through one location lowers costs, but perhaps more importantly, provides our customers with a single point of reference, thereby improving control and governance.”
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"Safe Harbor" Statement under the Private Securities Litigation Reform Act of 1995: This press release contains forward looking statements (within the meaning of Section 27a of the Securities Act of 1933 and Section 21e of the Securities Exchange Act of 1934) regarding our business, financial condition, results of operations and prospects. Forward-looking statements in this report reflect the good faith judgment of our management and the statements are based on facts and factors as we currently know them. Forward-looking statements are subject to risks and uncertainties and actual results and outcomes may differ materially from the results and outcomes discussed in the forward-looking statements. Actual results could differ materially from those projected in the forward-looking statements, as a result of either the matters set forth or incorporated in this report generally or certain economic and business factors, some of which may be beyond the control of Coracall. These factors include adverse economic conditions, entry of new and stronger competitors, inadequate capital to support operations and projections of revenues and profitability. Readers are urged not to place undue reliance on these forward-looking statements which speak only as of the date of this press release. We undertake no obligation to revise or update any forward-looking statements in order to reflect any event or circumstance that may arise after the date of the press release.