OrecX, e-Contact and FreeSWITCH Announce New FreeSwitch Open-Source Recording Interface

Sept. 25, 2012 - PRLog -- OrecX, offering the affordable and easy to install, maintain and use call recording software for ITSPs and call centers, today announced the availability of a new FreeSWITCH recording interface, which allows OrecX Oreka call recording users to record calls through a FreeSWITCH open-source server.  

FreeSWITCH is the world's first cross-platform scalable free multi-protocol soft switch.

“mod_oreka is an interesting addition to FreeSWITCH application toolkit,” said Moises Silva, the author of the new interface.  “Now you can leverage the flexibility of the Oreka recording server in your VoIP setups with FreeSWITCH."

“FreeSWITCH is excited to add the new modification to Oreka’s standard distribution,” said Anthony Minessale, founder and lead developer of the FreeSWITCH Project.  “One of the primary goals of the project is to bring great technologies together, and this module adds a powerful new capability for everyone to take advantage of.  I am excited to see what other great things the open source community can make when we work together.”

“With the new FreeSWITCH recording interface, calls from any channel can be intercepted and recorded, including all TDM and VoIP technologies supported by FreeSWITCH,” said Bruno Haas, OrecX co-founder and CTO.  “The recording interface is completely open and based upon standard SIP and RTP messaging.  It is also compatible with the existing Asterisk PBX recording interface developed by Xorcom as a patch.”

"Its contribution as a sponsor of a new feature on FreeSWITCH not only benefits the Oreka customers and the entire Open Source community, but also represents an interesting opportunity to help solve customer problems," said Juan Carlos Bavestrello, CEO of e-Contact. “e-Contact created this module to enhance the process of recording calls from a particular client, but now this interface will be available to benefit all who use it, thus maximizing its processes. We are very pleased about this, especially for the value it generates in the market.”

OrecX offers free open-source recording software (Oreka GPL) and the industry's most affordable, full-featured call recording and quality monitoring solution (Oreka TR), available at about 1/2 the price of competitive offerings.  

About OrecX LLC
Headquartered in Chicago, IL, OrecX offers affordable and easy to install, maintain and use call recording software for ITSPs and contact centers, and our software incurs no installation costs, provides same-day ROI and is offered in both open-source and open-architecture formats. More information is available at http://www.orecx.com/

About FreeSWITCH

FreeSWITCH is a scalable open source cross-platform telephony platform designed to route and interconnect popular communication protocols using audio, video, text or any other form of media.  It was created in 2006 to fill the void left by proprietary commercial solutions. FreeSWITCH also provides a stable telephony platform on which many telephony applications can be developed using a wide range of free tools. More information is available at http://www.freeswitch.com

About e-Contact

e-Contact is a solution developer and integrator company, that provides solutions to the contact center industry with more than twelve years of presence in the Latin American market. Its headquarters are located in Chile. It has a branch office in Perú and also operations in Colombia and Ecuador.  It’s made up of more than 80 certified engineers and it represents the worldwide leading brands in the Contact Center industry. More information is available at www.e-contact.cl