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Hyland Hills Water World Trials the PDC Smart® RFID Wristband Kiosk for Self-Service Locker Rentals
Quicker Transactions Help Reduce Lines and Boost Guest Satisfaction
Guests at Hyland Hills Water World, which is the largest community owned and operated outdoor waterpark in the United States, instantly embraced the self-service kiosk, according to Park Manager Bob Owens. He said the majority of his guests arrive during the park’s first few operating hours, which can lead to congested lines -- a common dilemma at many amusement parks.
“The kiosk significantly shortened the locker rental line without the need for an additional locker attendant, which provided a better guest experience without added labor costs,” said Owens. To use the kiosk, guests simply followed instructions on the touch-screen monitor to select the desired size of locker and inserted their payment into the machine. The kiosk then programmed and dispensed a waterproof, RFID-enabled Smart Band® wristband that allowed guests instant access to their assigned locker by simply presenting their wristband to the RFID reader.
“We’ve been sold on the concept for a while, but we wanted to see first-hand our customers’ reaction to the Smart Kiosk,” Owens said. “Since the pilot was so successful at moving guests into the park quickly, we’re looking into adding more convenient functions to the kiosk for our next season.”
The PDC Smart® RFID Wristband Kiosk, when used with PDC Smart Band® Wristbands, can be programmed to perform a wide variety of functions, such as self-service ticketing; fast-pass upgrades; locker and tube rentals; cashless POS for food/beverage & retail sales; keyless hotel room entry; social media integration;
In addition to the new self-service locker rentals, Hyland Hills Water World has used PDC’s Smart® RFID technology for other applications for over six years. PDC’s Smart® Rewearable RFID Wristbands are used for patron management and access control of season pass
Hyland Hills Water World Trials PDC Smart® RFID Wristband Kiosk Press Release
holders, and PDC Smart® RFID Cards provide access and tracking of park personnel. For more information about PDC Smart® RFID technology, visit www.pdcorp.com/
About Precision Dynamics Corporation
With over 50 years of experience, PDC is the global leader and pacesetter in the development of wristband and label systems for healthcare, leisure and entertainment, and law enforcement. The company introduced the first patient bar code ID wristband, patented Smart Band® Radio Frequency Identification (RFID) wristbands, and the award winning PDC Smart® Kiosk. PDC is committed to 100% quality in service, design, and manufacturing and complies with the ISO-9001 (Organization for International Standards).
To learn more, please visit http://www.pdcorp.com