Offshore Locations - What Drives Investment in a Particular Georgraphy, Umhlanga, Durban, SA

At the recent inauguration of Coracall’s newest facility in South Africa, CEO, Phil Lightfoot was asked as to the company’s strategy in determining global delivery locations.
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Newark - Nottinghamshire - England


Sept. 6, 2012 - PRLog -- “For a growing company such as ours, we need to carefully examine a number of factors. One of the obvious considerations is cost and the investment required. Having said that, cost needs to be tempered across the advantages of a particular location; we look at factors such as inherent skills sets in a particularly geography, availability of talent, infrastructure, and government support. Finally, and perhaps equally important is our customer’s business and whether that lends itself culturally to a particular location. For example, we’re now present in 4 geographies – the UK is our home base and we have operations in India and the Philippines. India is well known for its proficiency in back office / data work whilst Manila is premier voice support destination. In South Africa, we’re pleased that we can offer both voice and non voice support to customers” said Mr Lightfoot.

About Coracall

Coracall is a UK headquartered, full service business process outsourcing company specializing in best in class voice, non voice, and back office support to global organizations. The Company is currently investing in technology, tools, and automation to create value added solutions to its customers.

The Company plans to further expand its footprint and customer base through 2012.

For further information please contact:

Investor Relations
Barnby House
Barnby Gate
NG24 1PZ

"Safe Harbor" Statement under the Private Securities Litigation Reform Act of 1995: This press release contains forward looking statements (within the meaning of Section 27a of the Securities Act of 1933 and Section 21e of the Securities Exchange Act of 1934) regarding our business, financial condition, results of operations and prospects. Forward-looking statements in this report reflect the good faith judgment of our management and the statements are based on facts and factors as we currently know them. Forward-looking statements are subject to risks and uncertainties and actual results and outcomes may differ materially from the results and outcomes discussed in the forward-looking statements. Actual results could differ materially from those projected in the forward-looking statements, as a result of either the matters set forth or incorporated in this report generally or certain economic and business factors, some of which may be beyond the control of Coracall. These factors include adverse economic conditions, entry of new and stronger competitors, inadequate capital to support operations and projections of revenues and profitability. Readers are urged not to place undue reliance on these forward-looking statements which speak only as of the date of this press release. We undertake no obligation to revise or update any forward-looking statements in order to reflect any event or circumstance that may arise after the date of the press release.
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Tags:Outsourcing, Call Centre, Call Center, Contact Centre, Coracall
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