All IT Supported Announces On-Site Service to Health Care Market

ALL IT SUPPORTED, a national IT Service provider, has announced its "First Response IT" Initiative to provide health care organizations immediate, on-site technical support.
Aug. 14, 2012 - PRLog -- The leading national IT service organization adds on-site service to health care organizations specifically addressing new compliance requirements

Provides Lowest Price and 100% Satisfaction Guarantee for all new OEM and Channel Vendors

Boston, Massachusetts-August 14, 2012: All IT Supported  (All IT) announced today its “First Response IT” initiative to provide health care organizations immediate, on-site technical support to meet their real-time requirements as well as future technology planning needs.

All IT has always included health care organizations as part of their key market segments. However, with the recent Supreme Court approval of the Affordable Care Act, All IT has signaled that it intends to make additional resources available to meet the increased technology challenges this market now faces.
“The Affordable Care Act has placed additional emphasis on increased use of technology to empower health care workers and increase efficiencies” said All IT’s Customer Service Manager Stan Groshev “This means increased awareness of computing resources such as wall mounted and mobile technology which needs to be properly connected and meet HIPAA and HITECH compliance.” Groshev went on to say that All IT is best known for its fast response on-site Nationwide IT Services, but that network assessment and recommendations as well as preventative care have always been important segments of their business model.

“We have always seen a parallel between our work and that of the health care industry” Groshev continued, “in that even though there is always going to be a need for immediate assistance we actively encourage our Clients to take advantage of our preventative maintenance, network assessment, installation and equipment lifecycle  programs to keep urgent equipment care at a minimum.”

Data shows that health care organizations that expand their Health Information Technology Infrastructure (HTI) will increase the quality of care and slow the growth of health care spending. Further, Health and Human Services (HHS) through the Affordable Care Act has been providing funds to health care organizations that show initiative in incorporating leading technology to increase efficiency and the ability to share secure information system wide.

White Label Support for Vendors and Channel Partners
Groshev said that health care organizations are taking advantage of the Internet in making technology related purchases to reduce costs, but that this also means that the selected vendor may be a thousand miles away and not able to provide local support.
“That’s when we step up” said Groshev. “We are actively engaging on-line vendors and resellers to provide them with our White Label National Service. Whether they are selling wall mounts or bedside cabled computers, these products need to be installed to manufacturer specifications and double checked to ensure a secure network connection.”

Groshev went on to say that in addition to its on-site Team, All IT has a fully staffed remote service group that often can resolve the customer’s problem without a site visit. “Our engineers do a lot of work remotely” Groshev said, “but we are ready to go to the location that day to get our customer up and going”.

Vast Nationwide Reach , Extended Hours and 24/7 Customer Portal
All IT has a staff of approximately 500 engineers nationwide that are able to handle Tiers 1-3 technical support issues, making them one of the largest certified technical groups in the country. “Our technicians are 100% USA based, with MCSE and CCNA certifications, and can typically provide a 4-hour on-site response” Groshev continued.
“We also have a 24/7 portal for filing or checking on tickets and extended hours of 8:00 am to 9:00 pm where you can reach a live person who can give you a real-time status.”
Groshev went on to say that his staff is prepared to provide the whole range of IT services from network cabling to the installation and servicing of sophisticated network servers “Whether it is installing a Citrix server or a nurse station tablet our job is to keep you in the best IT condition possible” stated Groshev.

Competitive Pricing and 100% Satisfaction Guarantee
All IT provides 100% satisfaction guarantee to White Label Partners with their “We’ll make it right or your money back” service promise. “Our OEM and Channel Partners put their confidence in us to treat their customers as a top priority, we take this commitment very seriously and we back it up in writing,” affirmed Groshev.
Groshev went on to say that All IT will deduct 5% off the quoted price of any third party service currently being used by OEM or Channel Partners. Groshev confirmed that, “While all OEM and large Channel organizations need to have a supplemental service organization ready to go to work at a moments notice, we also know that the number one priority is customer satisfaction at a fair price; we are very well positioned to meet that challenge.”

All IT Supported
ALL IT provides an array of IT support services to businesses across the continental United States. All IT, through its network of approximately 500 certified technicians, offers remote and on-site services that includes installation and maintenance of computers, hand held devices and servers using Microsoft, Apple and Linux operating systems. Technologies supported include VoIP, Microsoft, POS and ATM and a full array of other solutions.

For additional information please contact:
All IT Supported

Stan Groshev
Direct:   415.704.8838
Office:  888.992.5548
Fax:      866.936.0530
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Tags:It Support, Healthcare It Support, Technology Support
Industry:Computers, Business, Health
Location:Boston - Massachusetts - United States
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Page Updated Last on: Aug 14, 2012

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