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Compuware Presents Live Customer Webcast Featuring Nisa Retail
Learn How a New Generation of APM Helps Nisa Retail Cut Costs and Boost Long-term Customer Retention and Satisfaction
Title: “Nisa Retail: Improving Service and Cutting Costs with Compuware dynaTrace”
When: Thursday, July 12, 2012
Time: 10:30 a.m. U.K. time / 11:30 a.m. Central Europe time
Presenters: David Morris, Head of IT and Paul Smith, eCommerce Manager, Nisa Retail; Richard Bishop, Intechnica
What: Nisa Retail runs one of the UK’s largest B2B eCommerce sites, where more than 3,500 independent retailers order their stock. In nearly every town in the UK, there’s a store where Nisa Retail is the supplier.
Each store represents a significant revenue stream, making long-term store retention a key business objective. Nisa Retail’s clients rely on an online ordering application to keep their shelves full, so the application must perform fast and deliver great user experience to achieve this goal. To achieve this, Nisa Retail chose Compuware dynaTrace and Intechnica for application performance management.
During this free webcast, attendees will learn how dynaTrace and Intechnica helped Nisa Retail:
• find performance bottlenecks in their complex, multi-tier applications and build performance into their applications earlier;
• reduced time consuming, costly support calls;
• prevented production crises; and
• assured long-term client satisfaction and retention.
Compuware APM® is the industry’s leading solution for optimizing the performance of web, non-web, mobile, streaming and cloud applications. Driven by end-user experience, Compuware APM provides the market’s only unified APM coverage across the entire application delivery chain—from the edge of the internet through the cloud to the datacenter. Compuware APM helps customers deliver proactive problem resolution for greater customer satisfaction, accelerate time-to-market for new application functionality and reduce application management costs through smarter analytics and advanced APM automation.
With more than 4,000 APM customers worldwide, Compuware is recognized as a leader in the “Magic Quadrant for Application Performance Monitoring” report. To read more about Compuware’s leadership in the APM market, click here.
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Compuware Corporation, the technology performance company, provides software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the world’s most important technologies perform at their best for leading organizations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com.
Intechnica are a digital consultancy specializing in performance assurance and custom development of business critical web and mobile applications. As a Compuware APM partner, Intechnica provides a range of professional services around dynaTrace and Gomez solutions. Intechnica clients include Nisa Retail, GlaxoSmithKline, ASOS.com, Channel 4, Swinton Insurance, Unilever, and LateRooms.