Healthcare Kaizen discussed on Business901 Podcast

July 8, 2012 - PRLog -- The Business901 Podcast featured Joe Swartz and Mark Graban co-authors of Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements. The Business901 Podcast is sponsored by the Lean Marketing Lab.

From the Book Description: Healthcare Kaizen focuses on the principles and methods of daily continuous improvement, or Kaizen, for healthcare professionals and organizations. Kaizen is a Japanese word that means "change for the better," as popularized by Masaaki Imai in his 1986 book Kaizen: The Key to Japan’s Competitive Success and through the books of Norman Bodek, both of whom contributed introductory material for this book.

Joseph E. Swartz has been leading continuous improvement efforts for 18 years, including 7 years in healthcare, and has led more than 200 Lean and Six Sigma improvement projects. He is currently the Director of Business Transformation for Franciscan St. Francis Health in Indianapolis, IN.

Mark Graban is the author of Lean Hospitals and has worked as a consultant and coach to healthcare organizations throughout the world. He serves as a faculty member at the Lean Enterprise Institute and is also the Chief Improvement Officer for KaiNexus, a startup software company that helps healthcare organizations manage continuous improvement efforts. Mark writes the immensely popular Lean Blog, which has not only a focus on Healthcare but touches upon all things Lean.

You can listen to the podcast, Engaging Front-Line Staff with Kaizen ( http://business901.com/blog1/engaging-front-line-staff-wi... ) or download the podcast from the Business901 Itunes store. The Business901 Podcast offers visitors the opportunity to listen to current business topics such as discussions on Lean, Design Thinking, Service Design, Six Sigma and Marketing.

The Lean Marketing Lab is an online community, that has been created to further the cause of bringing continuous improvement to the sales and marketing arena. The foundational work is in Lean but you will find a flavor of Service Design and Design Thinking intertwined. Join and receive the four books that make up the Marketing with Lean Series.  

About Business901 (http://business901.com):provides direction in areas such as Lean Marketing and Achieving Expert Status. Joe Dager is president of Business901, a firm specializing in bringing the continuous improvement process to the sales and marketing arena.  He takes his process thinking of over thirty years in marketing within a wide variety of industries and applies it through Lean Marketing Concepts.

Joe is a Lean Six Sigma Black Belt and has participated with companies involved in retail, manufacturing, software and professional services along their Quality Journey. In these companies, Joe developed and implemented sales and marketing strategies. Always being a process thinker, he attached Lean to the way of implementing sales and marketing and has advanced those practices through Design Thinking and Service Design concepts. The Business901 Blog and Podcast include many leading edge thinkers and been featured numerous times for its contributions to the Bloomberg’s Business Week Exchange. Joe has authored four books with the most recent published this year, The Lean Engagement Team.