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Follow on Google News | Radish ChoiceView 2.0 Transforms Mobile Communications with ‘Two-Way Visuals with Voice’Radish just released its ChoiceView™ 2.0 software that transforms mobile and enterprise unified communications with much-anticipated photo / video send features. Both callers and agents can now “See it and Hear it!” TM while talking or texting.
By: Radish Systems Radish ChoiceView 2.0 Transforms Mobile / Enterprise Communications with ‘Two-Way Visuals with Voice’ New features allow domestic/international callers to both send photos/videos and see any visuals while talking/texting on any network with mobile devices Boulder, Colo. (June 20, 2012) — Radish Systems just released its ChoiceView™ 2.0 software that transforms mobile and enterprise unified communications with much-anticipated photo / video send features. Both callers and agents can now “See it and Hear it!” TM while talking or texting. ChoiceView 2.0 ‘two-way visuals with voice’ transactions simplify the conversation and result in 5 times more understanding for both parties. Adding instant two-way visual and voice exchange to mobile transactions significantly changes the game for businesses that want to improve customer service worldwide. Domestic and international mobile device users can send photos and video clips without leaving the voice call or chat session. On the business end, contact center agents can seamlessly send any visual data (graphics, photos, documents, diagrams, videos, etc.) as well as see the caller’s photos/videos. ChoiceView helps businesses save money, make money, and improve the mobile user experience. New SendView™ features benefit many types of transactions such as mobile commerce, technical support, and health care. “As ACOs (accountable care organizations) “Two-way visual with voice exchange is the single-most requested feature by health care organizations because it can improve remote consultations. It allows health care professions to easily see wounds and other conditions to determine where to direct patients for timely medical care,” said Tom Colomonico, Radish VP of Sales. “With ChoiceView, health care providers and patients can both send and see visual data during a conversation or while text messaging.” Radish Systems, LLC Radish ChoiceView 2.0 Transforms Mobile/Enterprise Communications with ‘Two-Way Visuals with Voice’ Page 1 “We know that shaving seconds from average calling time can save companies millions,” said Radish CEO Theresa Szczurek. “Radish is improving mobile ‘voice with visuals’ communications with ChoiceView. New ChoiceView features are a dream-come-true for many businesses and care providers that no longer have to guess what callers are talking about. Callers can simply send a photo or video while talking or texting with a ChoiceView-enabled business. Of course ChoiceView already enables callers to receive any type of visual data from businesses. It will save time and increase callers’ satisfaction to actually send photos instantly of their damaged cars, for example, while talking to insurance company agents. Technical and customer support, for example, are simplified when both parties have ‘Wow, now I see what you are talking about™’ moments.” About Radish Systems Radish Systems, LLC improves the way organizations communicate with smart mobile device users through its award-winning ChoiceView Communications- Media Contacts: Ida Halasz, Radish Systems 303-443-2003; Theresa Szczurek, Radish Systems 303-443-8674; Corp: 720-440-7560; Additional logo: Radish, Radish logo, ChoiceView, and ChoiceView logo are trademarks for Radish Systems, LLC. All other trademarks belong to their respective owners. Radish Systems, LLC Radish ChoiceView 2.0 Transforms Mobile/Enterprise Communications with ‘Two-Way Visuals with Voice’ Page 2 End
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