Steelhenge consultant wins Business Continuity Paper of the Year 2012 award

Steelhenge consultant’s paper ‘High Fidelity Simulation Exercises for Training Strategic Crisis Management’ wins the Business Continuity and Resiliency Journal Business Continuity Paper of the Year 2012 award.
 
 
June 20, 2012 - PRLog -- Steelhenge’s Dr Claudia van den Heuvel has won the prestigious Business Continuity Paper of the Year 2012 award with her entry ‘High Fidelity Simulation Exercises for Training Strategic Crisis Management’.
Between February and May 2012 Continuity Central and the Business Continuity and Resiliency Journal invited entries for the Business Continuity Paper of the Year 2012 competition.  Papers were judged by an expert panel drawn from the Journal and Continuity Central’s editorial review board.
On learning of the award, Dr van den Heuvel said, ‘I am delighted that my paper has been recognised in this way.  My research and experience with Steelhenge in training strategic crisis management teams has highlighted the essential role of immersive simulation exercises to support executives in building their experience of crisis response.’

The paper identifies a number of crucial non-technical skills that strategic crisis management teams must have to enable them to respond effectively.  These skills include information management, situational awareness, decision making, leadership, teamwork and communication.  While these skills are needed in ‘business as usual’, what makes the crisis management environment different is that they have to be delivered under immense pressure and with potentially profound outcomes in terms of staff safety, reputation, value and future success of the organisation.  Some people are very resilient and are able to adapt to performing under these conditions while for others it is a challenge.  The paper discusses how invaluable crisis experience can be gained and learning accelerated to reduce the potential for error through frequent exposure to immersive simulations, that closely replicate unique crisis conditions.

‘We are delighted Claudia’s paper has won this award.  Steelhenge has a unique capability in delivering this level of simulation exercise that many of our clients have found so valuable in gaining the complex skills they need for managing crises.  It is excellent that her work has been recognised’, commented Isobel Nicholas, Director of Communications for Steelhenge.

To read the full paper, click here: http://www.steelhenge.co.uk/latest-news/steelhenge-news/2...
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Tags:Crisis Management, Business Continuity, Crisis Management Teams, Crisis Communication
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Page Updated Last on: Oct 19, 2012
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