New Haven Cash Register Company Launches Next Generation POS System for Food Service

June 12, 2012 - PRLog -- HAMDEN, CT– New Haven Cash Register Company, a leading provider of innovative, cost-effective, electronic cash registers (ECR) and point-of-sale (POS) systems for the restaurant and retail industries, has launched its latest technology offering, the NCC Reflection solution.

Reflection is a fully integrated POS solution combining state-of–the–art, feature-rich software; an embedded operating system that eliminates virus, malware and spyware threats; and an elegant graphical user interface (GUI). It provides non-technical restaurant owners with a simple and intuitive solution that features high reliability, application flexibility, and an extremely attractive cost of ownership.

“As part of our continuing, 60-plus year commitment to provide the Connecticut restaurant and hospitality industries with the utmost in POS and ECR service, product selection, and support, we are delighted to add the NCC Reflection solution to our line card,” said Arthur Rosenbaum, president and chief executive officer of New Haven Cash Register Company. “The always-connected, highly-secure performance profile of the product dovetails with our “smart-growth” strategy of providing Connecticut-based foodservice businesses with superior, cost-effective technology that delivers real and lasting bottom-line results and operational efficiencies.”

Specifically designed to handle all types of transactions safely and securely, including high-speed gift and credit card processing, the Reflection system is PCI DSS (Payment Card Industry Data Security Standard) compliant and features an innovative, no single point of failure architecture that eliminates the need for a single “master’ server or terminal. If a workstation fails, any other terminal can retrieve the order, since all orders are distributed to all stations at the end of each transaction. If a kitchen printer fails, all orders automatically get transmitted to the designated 'back up' printer allowing your operation to continue without interruption or downtime.

Combining a feature set that rivals more expensive PC-based systems, Reflection has the functionality to meet the demands of any restaurant operation from small, quick service outlets to larger, full-service establishments.

Summarized Best-of-Breed Features:

No Single Point of Failure
The NCC Reflection is equipped with the most sophisticated, terminal-redundant network on the market. Using integrated high-speed Ethernet, all system information is replicated on every terminal across the TCP/IP network. If a terminal is removed from the LAN, all information is automatically synchronized when the terminal re-enters the network. There is no single point of failure with Reflection which removes the typical and costly downtime associated with POS hardware failure.

Integrated High-Speed Credit and Gift Card Processing
New Haven Cash Register Company’s Reflection offering comes complete with seamlessly integrated, secure credit and gift card processing. The benefit of this integration is fast, simple, and highly-accurate financial transactions which reduce customer authorization waiting time from 20-25 seconds on average to just 3 to 5 seconds when using a high-speed (DSL or Cable) connection. Compatible with a variety of credit card payment processors, New Haven Cash Register recommends Mercury Payment Systems for optimum rates, service, support and PCI DSS security compliance for your Reflection system.

Optional Back Office Software
When more advanced sales, labor, inventory, and management reports are required; the optional PC Workstation can be utilized to extend Reflection’s capabilities. A powerful Microsoft Windows® 7 software package designed to extend POS management functions onto a back office PC, PC Workstation resides on an in-store PC and communicates in real-time with the POS terminals across the LAN to provide extensive sales and labor reporting functionality as well as data archiving.

Cloud-Based Reporting
NCC Reflection has a wide range of real-time reports. Reports can be obtained locally at each station or on the back room PC if equipped with the optional PC Workstation software. Report data can also be exported, stored, and communicated via the “Cloud” when management wants more than simple “end-of-day” report uploads but does not want or have in-house servers and IT staff. The Cloud-based reporting option allows restaurant personnel to securely and automatically upload each day’s data to highly-secure, remote servers to facilitate more in-depth, centralized analytics, current and historical reporting functionality, and multi-location collaboration.

Inventory
An integrated Inventory system accurately tracks product and ingredient usage by way of Recipe Definitions and Product Mix information. Item count down feature can signal the wait staff that a particular product is no longer available, while Inventory Reports provide usage details and food cost information.

Text/E-Mail-Based Loyalty Program Using Sundrop Mobile
To augment Reflection’s ease of use and assist restaurant owners in developing effective customer retention programs, New Haven Cash Register offers innovative, card-less, loyalty solutions from Sundrop Mobile. Specifically designed to use a consumer’s mobile number as their “loyalty card, this innovative service allows merchants to rapidly build large, opt-in customer databases at the point of sale and then enables merchants to market to these customers with targeted SMS (short messaging service) text, email, voice, and social media communications while fully measuring the ROI of every campaign.


About New Haven Cash Register Company
Headquartered in Hamden, Connecticut, New Haven Cash Register Company has provided innovative point of sale systems and cash registers to Connecticut-based restaurant and retail businesses for over 60 years. We specialize in providing solutions that are individually tailored to meet the specific operational and budgetary requirements of each and every customer, and offer a full range of implementation, support, and on-site services that deliver real and lasting business benefits including improved operational efficiencies, increased cash flow, and enhanced customer satisfaction.

As one of the original members of the Retail Solutions Providers Association (RSPA), the industry group representing cash register and point of sale resellers and vendors, New Haven Cash Register Company carries a complete line of superior point of sale (POS) and electronic cash register (ECR) solutions. The Company is RSPA certified for meeting the association’s highest standards for performance and service and adheres to all PCI DSS compliance regulations related to credit card security.

To learn more about New Haven Cash Register, including our industry-recognized technical support, please contact us at http://www.newhavencashregister.com or call (888) 972-7767.



All company, brand, and product names referenced herein may be trademarks or registered trademarks of their respective owners.


For Additional Information, Contact:
Bill Pankracij
Marketing & PR Manager
Phone: (203) 287-2977
Email: billp@newhavencashregister.com


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