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Follow on Google News |  New SMB Canned-Response System in the Mailtraq Email Server Software for WindowsMailtraq email server software for Windows has a new phrase library system integrated with Webmail to create efficient Customer Support and Sales Support systems for SOHO, small business and SMBs.
By: Enstar Mailtraq Mailtraq email server software for Windows already has an efficient autoresponder system that manages regular out of office responses. The same automatic responder in Mailtraq email server software can be easily used to provide self-serve document downloads, or news articles. It can also be adapted to regular CRM use by using the calendar features to send out responses based on calendar events. The CRM Response System in Mailtraq email server software for Windows is as powerful as dedicated software systems costing many thousands but it is included in the standard Professional license available for free trial from the website at http://www.mailtraq.com The Phrase Library system in Mailtraq email server software for Windows it at a much higher level of functionality. The Phrase Library is a web based system that is integrated with Mailtraq email server software own webmail system. It enables a company to create an unlimited number of custom phrases that then can be inserted into emails sent in reply to Customer Service request or Sales enquiries. “Large businesses and Enterprises have long had custom built canned response systems,” said Susan Bunbury, Senior Support Analyst for Mailtraq, “but they have been too expensive and difficult to implement for the average SOHO business and SMB.” As the Mailtraq email server software for Windows Phrase Library system is web-based it means that the ‘operators’ The Mailtraq email server software canned response system is designed for use by hundreds of dispersed operators all working together from common scripts. “SOHO workers can use the same system to perform multiple roles, each with their own persona, “ said Ms Bunbury. Mailtraq email server software for Windows supports multiple signatures and multiple domains, so whether you are just using Autoresponders http://www.mailtraq.com/ Background for Editors About Mailtraq Mailtraq - the complete email server since 1997 - is the ideal choice for a small business email server. Mailtraq supports Outlook™ and all other standard email clients, such as Thunderbird, Evolution and Eudora. Mailtraq provides the essential email services SMTP, POP3, IMAP all with TLS/SSL available for secure transmission of messages. Mailtraq Professional email server software is the affordable alternative to Microsoft Exchange Server. Mailtraq includes all the email services you need - plus Antispam, Anti-virus integration & Groupware for sharing messages, calendars and contacts between team members. It also provides a fully mobile device compatible webmail service for use on the desktop, smartphone, or tablet to give small businesses the same level of service as the largest Enterprise. More about Mailtraq for small business: http://www.mailtraq.com/ More about Mailtraq online technical resources: http://info.mailtraq.com For more information about Mailtraq contact: Susan Bunbury Mailtraq Information and Support sbunbury@enstar.net Worldwide fulfillment and support services for Mailtraq are provided by Enstar About Enstar Enstar was formed in 1995 to develop 'IT' based businesses. It has offices in the UK and in Connecticut, USA. Their goal is to make world-class Internet technology affordable with an emphasis on email and Internet technology. Enstar created the neatComponents web and database integration system that provides the backbone for clearString. Enstar are proven technology innovators with a business heritage of over 60 years working with blue-chip companies, the entertainment industry and government. More about Enstar (corporate background): End
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