OrecX Announces SIPREC Recording for ITSPs and Compliance with BroadSoft Release 17 VoIP Platform

OrecX announces support for SIPREC to help ITSPs better capture customer interactions
May 23, 2012 - PRLog -- OrecX, offering the most affordable and easy to install, maintain and use call recording software for ITSPs and call centers, today announced enhanced support for SIPREC Recording, based on the Internet Engineering Task Force's (IETF) Internet draft of the standardized Session Recording Protocol.  Working in close partnership with BroadSoft (the leading, worldwide innovator of VoIP applications) on its latest Release 17 VoIP Platform, the two companies now enable ITSPs to more easily deploy call recording, with fewer resources and less cost.  

OrecX customers can now capture customer interactions using a variety of recording methods – including SIPREC, CALEA and Port Mirroring.  The addition of SIPREC recording offers ITSPs easier call recording system deployment, concurrent call capture, and auto-provisioning of customer interaction data.

“As the industry’s number one provider of call recording solutions for ITSPs, and a close partner of BroadSoft, we are committed to helping BroadSoft empower ITSPs with the tools and capabilities they need to best service their customers’ needs,” said Steve Kaiser, OrecX Co-Founder.  “Support for SIPREC is another important step in that direction, and that is why we have helped BroadSoft specify the SIPREC requirements in its latest Release 17.”

About OrecX LLC

Headquartered in Chicago, IL, OrecX offers the most affordable and easy to install, maintain and use call recording software for ITSPs and contact centers, and our software incurs no installation costs, provides same-day ROI and is offered in both open-source and open-architecture formats.

More information is available at http://www.orecx.com/web/
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