Appliance Repair Grand Rapids MI Has Sobering Advice for Repair-It or Replace-It Question

Technicians with E.D. Miller Appliance Service Inc. work to maintain customer relationships when customers ask for an appliance to be repaired, when it should best be replaced.
 
May 20, 2012 - PRLog -- Grand Rapids, MI - In today's economy, people are asking appliance repair servicemen for advice about repair verses replacement. Technicians are often put on the spot of being asked to repair an appliance, when it would be best to replace it.

Here are the guidelines of the "Repair it or Replace it" game. Miller's has had to walk away from several service calls. But, before the technician leaves, he educates the customer with the following advice:

Repair-It:
•   If warranty still valid.
•   If the appliance is high-end product and has a good operating record.

Replace-It:
•   If appliance is more than eight years old and has a history of break downs.
•   If the repair cost is more than 50% of new appliance cost.
•   If appliance warranty has expired, but not considered old, yet new technology equipment may make the Nix-it factor economically sound in the long-run.
•   If appliance repair parts are hard to get or have a long waiting period.

Nationally, the average percent the appliance repair industry has grown is fifty percent. "Because the economy is in such bad shape, we know that people must cut back on expenses wherever they can and if a product can be repaired instead of replaced, then we will do everything possible for a feasible repair" stated Mike DeYoung, co-owner of E.D. Miller Appliance Service Inc. "The customer will get an honest evaluation on each & every case."

When someone calls Miller's, they are greeted with a friendly service customer representative.  Each purchase, each installation, each repair is backed by their factory trained technicians.

To learn more about Appliance Repair Grand Rapids MI, visit: http://www.appliancerepairgrandrapidsmi.com

About E.D. Miller Appliance Service Inc.:
Mike and Teri DeYoung now own and operate E.D. Miller Appliance Service Inc.  Since 1953, Miller's trained technicians have provided appliance repair. Types of repair include: washer repair, dryer repair, oven repair, range repair, cooktop repair, refrigerator repair, wine storage unit repair, freezer repair, ice maker repair, and dishwasher repair.  Miller Appliance Service serves the greater Grand Rapids and Kent county areas.

Contact Information:
Mike DeYoung
E.D. Miller Appliance Service Inc.
4464 Bonanza Dr N.E
Grand Rapids, Michigan 48525

http://www.millersapplianceonline.com
edmiller@iserv.net
Phone: 616-363-0102

Submitted By: Right Now Marketing Group, LLC
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