The real online travel agent, GoIndonesia.com.

May 14, 2012 - PRLog -- Jakarta, 14 Mei 2012

GoIndonesia,

The continuous increase in the use of online digital and social media strengthen GoIndonesia.com to become Indonesia’s leading online travel agent, offering a variety of convenient features and advantages for customers to (re)search and make hotel reservations online. One of these unique features of GoIndonesia is the ‘instant booking confirmation’, where a hotel reservation is confirmed instantaneously at the time a customer makes a reservation, as the entire reservation process is done electronically and online, direct with the hotel. An ‘Instant booking confirmation’ at GoIndonesia therefore differs from most other local online travel agents, as once a customer on GoIndonesia.com has selected particular dates, the hotel, type and number of rooms, and then clicks the ‘Book’ button, the reservation is 100% confirmed, regardless of the type of payment, and no longer requires a reconfirmation from the hotel or customer services.

Customers are also pampered with a wide selection of promotional offers, all directly offered by the hotel, such as Hot Deal, Last Minute, Early Bird, Minimum Stay and Bonus Nights. Customers also need not worry about any difficulty of getting a hotel room reservation confirmed, not even during a high season, as on GoIndonesia a room reservation is confirmed the moment you book it. Yusuf IJsseldijk, GoIndonesia’s CEO explained: "Sometimes during the holiday season traditional travel agents, including some who call themselves online travel agents, might seem to sell some hotels at lower prices, but when the customer actually wants to make a reservations the hotel or selected rooms are often not available anymore at that price. This is because those travel agents do not work direct with the hotels they are selling". On GoIndonesia.com all hotel information, prices and availability is directly controlled and managed by the hotels themselves, online and in real time. "This is also the reason why during a low season on real online travel agents you often find a lot of hotels with lower prices and very special promotions, as traditional travel agents do not always receive such offers, or they don’t always bother to try to sell them when demand is low".

As an online travel agent that specifically serves the needs of the Indonesian market, GoIndonesia.com also has several advantages such as the flexibility for customers to choose their preferred method of payment, such as MasterCard and Visa credit cards, KlikBCA and Mandiri Internet, and ATM machines. Yusuf IJsseldijk explains: “Some other local online travel agents might offer similar payment options, but their payments are not always really online and their customer service still needs to check incoming payments, before any confirmation is made. GoIndonesia sends the confirmation and hotel voucher within seconds after payment has been made by the customer and does not require our customer service to get involved”.

Transactions with credit cards are secured through an advanced fraud detection tool by Visa International’s CyberSource, the world’s largest and leading fraud detection radar. This sophisticated security feature clearly distinguishes GoIndonesia from most other local online travel agents and protects GoIndonesia’s customers as well as the hotels against fraudulent transactions with credit cards.