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New Book on Process Improvement with Electronic Health Records Now Available from CRC Press
Walks you through a ten-step approach for applying workflow and process management principles regardless of what stage your organization is in its EHR journey.
Process Improvement with Electronic Health Records: A Stepwise Approach to Workflow and Process Management walks you through a ten-step approach for applying workflow and process management principles regardless of what stage your organization is in its EHR journey. Introducing workflow and process mapping as essential elements in healthcare improvement, it includes detailed guidance, helpful tools, and case studies in each chapter. It also:
Compares EHR workflow and process management to other continuous quality improvement methodologies
Highlights the processes that need to be addressed in EHR workflow and process redesign
Describes the level of detail necessary for workflow and process mapping to be effective
Explains how to create change agents and offers time-tested change management tools
The book describes the process for getting stakeholders to create, document, and validate new workflows and processes. Using case studies to illustrate the unique requirements of health information technology (HIT) and EHR acquisition, this reference provides you with simple yet powerful tools—along with step-by-step guidance—for the effective use of workflow and process mapping within healthcare.
About the Author
Margret Amatayakul is a health information management professional with a passion for automating medical records since her first professional job included creating a retinal disease registry on punch cards! She is currently president of Margret\A Consulting, LLC. The firm provides integrated delivery systems, hospitals, physician practices, vendors, health plans, their business associates, and the legal and investment communities with consulting, freelance technical writing, and educational programming to improve quality and cost-effectiveness of the strategic business of health care through IT. Margret is also adjunct professor in the health information and informatics management master’s program at the College of St. Scholastica;
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ISBN 9781439872338, May 2012, 279 pp, $69.95