Dovetail Software Appoints Dwane Lay as Head of HR Process Design

April 10, 2012 - PRLog -- Dovetail Software, a leader in web-based HR case management and help desk software, today announced that Dwane Lay will join the company as Head of HR Process Design. In his new role, Lay will be responsible for analyzing prospects’ and customers’ current HR processes and recommending improvements to aid in adoption efforts, and will serve as Dovetail’s subject matter expert on HR reporting and analytics.

Dwane brings with him a career of working in Human Resources for medium and large companies, focused on designing and implementing key HR processes in the employee life cycle.  His background also includes experience working with HRIS management and implementation, including optimizing the HR function to fully leverage new systems.  

Prior to joining Dovetail, Lay served as the Director of Human Resources for Missouri Baptist Medical Center in St. Louis, MO. He is recognized as a leading authority on the application of Lean tools and techniques in Human Resources, and has a wealth of experience in applying business technology to improve HR processes. Lay is the author of LeanHRBlog.com and is a well-known presence on the HR social media landscape.

“Dwane has the expertise, experience and leadership that will help our company gain efficiencies in execution, educate the market on the benefits of HR case management software, and enhance the success of our current and future customers,” says Stephen Lynn, CEO of Dovetail.

“I’m incredibly excited to join a great organization with a great product,” states Lay. “The Human Resources profession has been making huge strides in the last decade to become much more data and process focused, and Dovetail Support Suite for HR takes it to the next level. I’m proud to be part of a brand that is changing the HR landscape.”

Dwane holds an MBA from Lindenwood University in St. Louis, MO, is a certified Senior Professional of Human Resources with HCRI, and has earned a Six Sigma Black Belt.

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Dovetail Software delivers web-based solutions and help desk programs that enable organizations to reduce administrative and support costs, diagnose and resolve complex business problems, increase efficiency, and improve employee and customer support. Dovetail's HR case management software and products for Clarify users are flexible, easy to implement and maintain, and can be customized to meet your organization's specific needs. For more information, visit http://www.dovetailsoftware.com