Researcher Confirms 911 Dispatchers Can Suffer from Post Traumatic Stress - Headsets911 Can Help!

Northern University of Illinois researchers have confirmed that 911 Dispatchers can suffer from Post Traumatic Stress, a fact talked about in Stress and the Dispatcher - Surviving the Console in 2001 published by T.P. McAtamney of Headsets911
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April 6, 2012 - PRLog -- Recently researchers at Northern University of Illinois discovered that 911 Dispatchers can and do suffer from Post Traumatic Stress Disorder (PTSD).  

However, back in 2001 T.P. McAtamney of Headsets911 wrote about this fact in the definitive book on 911 Dispatcher Stress, Stress and the Dispatcher - Surviving the Console.  You can download a copy of the book

The Good News - Headsets911 Can Help!

According to recent studies, job-related stress burnout causes more 911 dispatchers to quit the position than any other cause! In fact, the average dispatcher only remains on the job a mere two- years. This can be an incredible waste of training time and money when you consider how much money it takes to recruit and train a dispatcher. Overtime expenditure is real a problem for many Agencies. These statistics are directly related in many ways to loss time due to the effects of chronic job stress.

We know what 911 Dispatcher Stress is and How to Cope with it!

Our in-depth eight-hour seminar series, "Stress and the Dispatcher - Surviving the Console", "Getting Along", and "So Now You're a Supervisor!" will give your 911 dispatchers the information and skills they need to recognize and combat the stress they face on the job. For a small investment in training your people will be better equipped to cope with the stress they face and that will make them more likely to stay on with your agency.

T.P. McAtamney has been recognized as the foremost expert in 911 Dispatcher Stress, and PTSD in 911 Dispatchers, Police Officers and other emergency workers.  He has been sought as an expert numerous times in the media and has been featured in 911 trade magazines.

Headsets911 offers three Seminars to Help your 911 Dispatchers Cope with Stress!

First is our hallmark seminar, "Stress and the Dispatcher - Surviving The Console". This seminar has been presented coast-to-coast at agencies large and small to rave reviews!

Secondly, we offer "Getting Along with Coworkers" , our new seminar that helps agencies with interpersonal conflict issues.

Third, we offer an excellent first-line supervisors course titled, "So Now You're a Supervisor", which is designed to show newly promoted/hired supervisors what it takes to lead effectively!

Scheduling is Easy!

We can come to your agency where and when you want our training. Simply choose the training date you would like then let us know. For more information use our Seminar Information contact form at . You can also contact us by email to

Coming Soon: "Getting Along with Co-Workers" - the new book from T.P. McAtamney based on our popular seminar of the same name. Look for it in the Spring of 2013.  As with Stress and the Dispatcher - Surviving the Console the book will be FREE for download!

T.P. McAtamney is a former 911 Dispatcher with over twelve years experience.  He available for media interview on the subject of 911 Dispatcher stress, Post Traumatic Stress Disorder, Police Officer stress and on the operations of the typical 911 Dispatch Center.  He can be contacted at

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Founded in 2000, Headsets911 is the Premier Stress Management Company for 911 Dispatchers. Providing stress management training for 911 Dispatchers for the last ten years. Headsets911 offers training on critical incident stress, workplace stress, post traumatic stress as well as classes on interpersonal communications, and workplace supervision dynamics.
Source:T.P. McAtamney, Headsets911
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Tags:911 Dispatcher Stress, Stress, Workplace Stress, Post Traumatic Stress, 911 Dispatchers
Location:Tamarac - Florida - United States
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